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Resolved! Issue owner vs Remediation task owner validation

We current use SNow with some customization. We use the issues and remediations tasks for our SOX Compliance program. Our set up has the validation where Issue owners and remediation owners can not be the same user. I wonder if that is a custom valid...

CAnaF by Kilo Contributor
  • 566 Views
  • 1 replies
  • 1 helpfuls

Smart Assessment not available for the control Attestation Respondent

Hello, after enabling the Smart Assessment Engine plugins, we cannot pick the smart assessment for the attestation respondent on the classic control record. Is the solution to add the smart attestation field to the classic control record? Has anyone ...

Select Attestation for Attestation Respondent on Control.png Select Attestation for Attestation Respondent on Control - Assessment Metric Types.png Control Smart Attesation Type Selected and Smart Attestation for Attestation Method.png Control Objective Smart Assessment and Smart Assessement Type.png
Jay Van by Tera Contributor
  • 1312 Views
  • 2 replies
  • 2 helpfuls

Resolved! Database View for Entities and Risk Identification

Hi, Can someone help me with a database view where I want to see the list of entities that do not have Risk Identification created. Entities should not be empty. Thank you!

SM6_0-1742079273214.png SM6_1-1742079302421.png
SM6 by Giga Guru
  • 980 Views
  • 3 replies
  • 0 helpfuls

Resolved! One heat map for all risk methodologies ?

Hello.When you go in to "Risk Workspace" you can see the heatmap and you can switch between different risk methodologies.Is it a way to have just 1 heat map with all methodologies combined?BRWD

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Don Dom by Tera Contributor
  • 833 Views
  • 3 replies
  • 3 helpfuls

Resolved! Bulk changing attestation respondents

When staff leave, how can we bulk change the respondents on the attestations assigned to them? I tried using the below script, but it does nothing unfortunately (even though it gives me a long list of re-assigned, it doesn't actually reassign): var a...

LJ3 by Kilo Expert
  • 3321 Views
  • 17 replies
  • 3 helpfuls

Resolved! Risk Statement cannot be Retired

Hello! I cannot find it anywhere. But maybe someone can explain why unlike Risks, Risk Statement has no option to Retire (but can be deleted)?

Momiji by Tera Contributor
  • 968 Views
  • 4 replies
  • 1 helpfuls

Resolved! Audit task customization

Hi all its possible to customize the audit task and add a new form i mean normally we have activities, test controls, walkthrough, interview and i want to add a new form in this list, its possible to do that in servicenow?

cdiegobb by Kilo Sage
  • 720 Views
  • 2 replies
  • 2 helpfuls

Add button on Related list

I have created a new Add button on related list[sn_grc_issue] so that I can add issues on the related list of the record. I have created the Add button using related list actions but when I am trying to add the issues, it's adding and creating new en...

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BKash by Tera Contributor
  • 640 Views
  • 5 replies
  • 0 helpfuls