GRC Content Packs/Accerators
Does anyone have an exhaustive list of Content packs or Accelerators that are available for maintianing the Authority Documents and Citations up to date (e.g. GRC: Compliance UCF, GRC: SOX Content Pack)
Forum Posts
How to hide "Unparseable number: 'Infinity'" error in Control Objective score section?
Hi everyone,I'm working with the Control Objective table in ServiceNow, and in the Score section of the form, I'm seeing an error message: Unparseable number: "Infinity" I want to hide this error message from the form UI only — it doesn't need to be ...
Independent Control testing by 2Line of Defense
Hello,Would like to have your feedback and best practice on how you handle :- Control Design and Control Effectiveness Control Test by 2nd Line of Defense- Independent Control testing by 2Lod Several options seems to be used by customers and I wonder...
Automate Creation of Risk Response Task
Once a risk is assessed, I want to create a response task automatically when selecting a risk response such as Mitigate or Accept. Currently, the user must create the task manually. Is there a property or configuration flag that enables this or do I ...
Should all published RAMs show in Risk Workspace drop-down list?
On the Risk Workspace the drop-down list for the Risk Assessment Methodology is showing 4 options for me; however, we have 8 published RAMs active in the instance. My understanding was that all published RAMs should be available for selection on the ...
Resolved! I have a valid until field use to deactivate metrics and it is not working, please help.
Dear experts, I have created a valid until field to run a scheduled job to deactivate certain metrics but somehow my script is not working, please advise.(function executeRule(current, gsr) { var today = new GlideDate(); today.setDisplayValue...
Using custom field in MS Project for resources
Since the Resource field from MS Project does not transfer over to Project. Is there a way to use a custom field get this information into servicenow?
GRC: AI Risk Management
I'm currently exploring AI Risk Management and would love to hear your insights on what it actually entails and how it can be effectively utilized. If you have any helpful resources—such as documentation, videos, or tutorials—that can guide me in con...
Resolved! How do I change the logic for due date for metric data task form?
Dear experts, I would like to change the logic for the due date generation for the sn_grc_metric_data_task table, to a custom due date period generation of my choice, how should I do that?
Does the metric has a valid until date to stop the metric from being ongoing and executing?
Dear experts, I would like to ask about the metrics, I dont see a valid until date for the metric nor the metric definition. Does ServiceNOW have this kind of feature for metrics? To set the availability and the validity for the metrics. Waiting for ...
How to dynamically set the list view of BIA Dependency Assessments How to Change Columns
Hi Devs, Can any one help on How to dynamically set the list view of BIA Dependency Assessments How to Change Columns on Dependency Group.. For example(as in below image): I want to set the list view(columns) differently for Dependency: Location & ...
Resolved! BIA Dependency Assessments How to Change Columns Based on Dependency Group
How can I configure the Lists for each Dependency Group in a BIA dependency assessment:SO as an example:If we have a Dependency Group for UsersI need to show different columns related to the sys_user tableSo for Each Dependency Assessment Card I need...
How is BIA score calculated in BCM
I am tasked to prepare how BIA score is calculated, i have done the BCM implementation course, and understood the impact categories, ratings for both RPO and RTO. But i dont have concrete answer on how BIA scores are calculated, is it right if i say ...
GRC assessments - User experience simplification?
We're getting feedback from our assessment users that the process is complex and not intuitive. We're using the OOB assessment forms. Has anyone created a solution that walks the user through the process? ideally one that can be turned off once the u...
Resolved! How do I configure the reference list columns that will appear?
Dear experts, I have a list which is a reference list field that they can select multiple records from a reference table. How do I configure the columns which are shown in the screenshot below when I click the magnifying glass. They dont have the per...
