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adding attachment in a pdf

Greetings,I have a requirement where I should fetch an attached file from the form and add it as an attachment in PDF generated.Screenshots for reference:1. Floor Plan field from Plan record:2. Sysid appears when trying to fetch it to PDf.I would lik...

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sakshi18 by Tera Contributor
  • 390 Views
  • 1 replies
  • 0 helpfuls

Master Risk or Parent risk functionality

Hello,Do anyone have idea if servicenow provides out of the box functionality of logging master risks. And if we can convert risks to issues?Thanks

Kriti_1 by Tera Contributor
  • 482 Views
  • 3 replies
  • 4 helpfuls

TPRM - Internal Questionnaire to Review Answers of Vendor Assessment

Hi all,I am setting up a recurring annual assessment (but this question is general to the TPRM Due Diligence/Vendor Assessment process). An assessment (questionnaire + document requests) will be sent to the Vendor to complete.Once they have completed...

JoCoPro by Tera Contributor
  • 2607 Views
  • 2 replies
  • 1 helpfuls

Report or Document Template Online Classes or Tutorials

Are there any online classes or tutorials from ServiceNow Learning that cover how to customize document or report templates? I've done a quick search and didn't see anything, but please let me know if I've missed it. I'm most interested in learning h...

mmaitland by Tera Contributor
  • 309 Views
  • 1 replies
  • 0 helpfuls

Resolved! How is the Owner field on Policy typically used?

Hello,I'm curious how you use the "Owner" field on Policies? Is it the person responsible for developing the policy (author), or the one who oversees it, essentially making sure controls are in place?  or both?

Planned start date on Audit Engagement

Hi,  The input for the Engagement start date is the date from the previous audit, right? For example Jan 2024 is the engagement start date then all past audits from Jan 2024 until end of Engagement planned end date which is Nov 2024 will appear on In...

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Resolved! GRC-Control Owners

Anyone happen to know why I cannot change the Owner that a control is assigned to? For some reason, i was always able to change the name of the control owner, within the control but for some reason the box is now greyed out. The control is assigned t...

Cynthia14 by Tera Contributor
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  • 4 replies
  • 0 helpfuls

Tooltip for entities

Create a tooltip for "entity": “The entity is the object affected by the risk (e.g. project, department, etc)”Create a tooltip for "risk statement": “A risk statement is a template based on specific risk situations”Crete a tooltip for "functional dom...

shravani_w by Tera Contributor
  • 332 Views
  • 2 replies
  • 0 helpfuls

TPRM IRQ

Hi Team, Currently I am working with one of Insurance industry client in Australia region and need to comply with APRA CPS 230. The major challenge which I have identified which is their Inherent Risk Assessment Questionnaire where their process star...