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Grouping GRC Risk Assessments (OOB)

I have 46 assessments that need to be taken - all will have the same score/result.  Assessment Group Criteria (sn_grc_asmt_group_options) is set up as follows:Name: Control Objective/Risk StatementTable name: Assessment Instance [asmt_assessment_inst...

Lottet13 by Tera Contributor
  • 616 Views
  • 2 replies
  • 0 helpfuls

Lab 2.1 IRM on Entity Class Management

Hi All,I am trying to complete this lab based on the ebook instructions but somehow I could not find the Department as Eligible dependency in Dependency Map, sharing the ebook instructions and the instance snapshot for reference, if anyone can guide....

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SetAbortAction is not working on scoped Application

I have written the Before business rule to check duplicates - I have used setAbortAction to restrict the creation.But i am getting error - "Access to api 'setAbortAction' from scope 'scope_name' has been refused due to the api's cross-scope access po...

akankshak21 by Tera Contributor
  • 511 Views
  • 1 replies
  • 0 helpfuls

Resolved! Write ACL for State field on sysapproval_approver table

Hi All, I have requirement to restrict editability of state field on User approval [sysapproval_approver]  table and the requirement is I have a field named as approval flag and if the approval flag is set to true then I need to restrict editability ...

priyanka1028 by Tera Contributor
  • 1078 Views
  • 10 replies
  • 1 helpfuls

How to add fix query in breadcrumbs filter in service portal

Hi all, The requirement is to show the list of articles on portal with bread crumbs filter and add the fix filter as 'knowledge base is IT and workflow state is Published.'(No one should be allowed to remove the filter)I have used the OOTB widget- 'D...

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Continuous Authorization & Monitoring - Control Requirement

In CAM module, Authorization Package, I have created Hybrid Controls from Baseline Controls. And from Hybrid Control screen with 2 Control Requirements, when I select Take Attestation at Requirement level checkbox and click Attest button, I am not ge...

Integration with Microsoft SharePoint - GRC Policy authoring

Currently we are checking the feasibility of integrating ServiceNow with Microsoft SharePoint for policy authoring. As per the ServiceNow docs, for the integration the 'Microsoft OneDrive spoke 2.3.1' needs to be installed. Link to the doc: https://d...

Kannan Nair by Tera Contributor
  • 2237 Views
  • 5 replies
  • 7 helpfuls

adding attachment in a pdf

Greetings,I have a requirement where I should fetch an attached file from the form and add it as an attachment in PDF generated.Screenshots for reference:1. Floor Plan field from Plan record:2. Sysid appears when trying to fetch it to PDf.I would lik...

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sakshi18 by Tera Contributor
  • 390 Views
  • 1 replies
  • 0 helpfuls

Master Risk or Parent risk functionality

Hello,Do anyone have idea if servicenow provides out of the box functionality of logging master risks. And if we can convert risks to issues?Thanks

Kriti_1 by Tera Contributor
  • 478 Views
  • 3 replies
  • 4 helpfuls

TPRM - Internal Questionnaire to Review Answers of Vendor Assessment

Hi all,I am setting up a recurring annual assessment (but this question is general to the TPRM Due Diligence/Vendor Assessment process). An assessment (questionnaire + document requests) will be sent to the Vendor to complete.Once they have completed...

JoCoPro by Tera Contributor
  • 2592 Views
  • 2 replies
  • 1 helpfuls