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Resolved! How do i configure redirect rule?

Dear experts,I have a new problem here, so when a business user have submitted the risk event record, the system will bring him back to the page where the list shows all the risk events, but I want the system to bring him to the page where it shows o...

ChuanYanF by Tera Guru
  • 622 Views
  • 3 replies
  • 0 helpfuls

Resolved! Risk Portal deperecated in XANADU Version

As per the documentation ServiceNow says:The Risk portal has been deprecated, and a navigation link has been added to access the new Risk portal.https://www.servicenow.com/docs/bundle/xanadu-release-notes/page/release-notes/summary/rn-summary-depreca...

Tejas9 by Tera Expert
  • 728 Views
  • 1 replies
  • 1 helpfuls

Operational Resilience - Impact Tolerance and Importance

In Operational Resilience module , as per OOB functionality Impact Tolerance and Importance are populated based on the assessment. My requirement is i dont need any assessment , I should able to manually enter the Impact Tolerance and Importance of t...

KRI dashboard IRM

Can someone tell me IRM ootb KRI Dashboards names. Which includes KRI details

Munny1 by Tera Expert
  • 1428 Views
  • 3 replies
  • 0 helpfuls

Resolved! How to trigger a control test?

Dear experts,I would like to ask how to trigger a control test to happen? Because when I want to initiate a new control test I cant seem to find the new button anywhere or create button under the control tabs in the control test tab as well. May I kn...

ChuanYanF by Tera Guru
  • 2190 Views
  • 3 replies
  • 6 helpfuls

Resolved! Heatmap

Hello.Customer is asking:  If we have multiple RAM's which share a lot of the same "factors" (duplicate with different names and attached to each RAM's as per: A factor can be used in multiple assessment types, but it can be used in only one RAM. A f...

Don Dom by Tera Contributor
  • 782 Views
  • 1 replies
  • 1 helpfuls