OOB features of Third-Party Risk Management (TPRM)
I am looking for an exhaustive list of ServiceNow's Third-Party Risk Management (TPRM) capabilities including integration capabilities.
Forum Posts
Resolved! Need help on my UI Policy script for the start_at field in metric definition to limit day to be 1st
Dear experts, I am trying to create a UI Policy script function that will limit the field start_at in metric definition to can only choose the first of each month and if not it will clear the value and prompt and error box. For example, 1st of June, ...
Exception report excluding weekends and public holidays from days count
Is there a straightforward way of setting up an exception report for days count that excludes weekends and public holidays? I've locally advised that it'd require development effort but it seems like such a basic feature? Example: risk events that w...
Control testing - DE/OE 'Not Tested' result
Hello there, Is there a SNow definition of 'Not Tested' control result option? Trying to differentiate between 'Not Tested' and 'Ineffective'. Many thanks
Resolved! You are not entitled to use risk event as per your license - IRM Professional License
My client has the IRM Professional License. Everything works fine in the development env, however in the production env, the Risk event module is completely missing. 1) The relevant Risk event tables exists in the sys_db_object but not the applicatio...
Multiple Audit Engagements under one Quarterly Audit Plan - ensure confidentiality
Hi, I am creating a quarterly audit plan (plan owner), but allowing different audit managers adding their engagements to the audit plan. By doing so, can i access and view all the engagement details (engagement results) created under the same audit...
GRC Content Packs/Accerators
Does anyone have an exhaustive list of Content packs or Accelerators that are available for maintianing the Authority Documents and Citations up to date (e.g. GRC: Compliance UCF, GRC: SOX Content Pack)
How to hide "Unparseable number: 'Infinity'" error in Control Objective score section?
Hi everyone,I'm working with the Control Objective table in ServiceNow, and in the Score section of the form, I'm seeing an error message: Unparseable number: "Infinity" I want to hide this error message from the form UI only — it doesn't need to be ...
Independent Control testing by 2Line of Defense
Hello,Would like to have your feedback and best practice on how you handle :- Control Design and Control Effectiveness Control Test by 2nd Line of Defense- Independent Control testing by 2Lod Several options seems to be used by customers and I wonder...
Automate Creation of Risk Response Task
Once a risk is assessed, I want to create a response task automatically when selecting a risk response such as Mitigate or Accept. Currently, the user must create the task manually. Is there a property or configuration flag that enables this or do I ...
Should all published RAMs show in Risk Workspace drop-down list?
On the Risk Workspace the drop-down list for the Risk Assessment Methodology is showing 4 options for me; however, we have 8 published RAMs active in the instance. My understanding was that all published RAMs should be available for selection on the ...
Resolved! I have a valid until field use to deactivate metrics and it is not working, please help.
Dear experts, I have created a valid until field to run a scheduled job to deactivate certain metrics but somehow my script is not working, please advise.(function executeRule(current, gsr) { var today = new GlideDate(); today.setDisplayValue...
Using custom field in MS Project for resources
Since the Resource field from MS Project does not transfer over to Project. Is there a way to use a custom field get this information into servicenow?
GRC: AI Risk Management
I'm currently exploring AI Risk Management and would love to hear your insights on what it actually entails and how it can be effectively utilized. If you have any helpful resources—such as documentation, videos, or tutorials—that can guide me in con...
Resolved! How do I change the logic for due date for metric data task form?
Dear experts, I would like to change the logic for the due date generation for the sn_grc_metric_data_task table, to a custom due date period generation of my choice, how should I do that?
