Are there any online classes or tutorials from ServiceNow Learning that cover how to customize document or report templates? I've done a quick search and didn't see anything, but please let me know if I've missed it. I'm most interested in learning h...
Hi Team, I want to update the metric question on the assessment form for self-assessment, but I do not want to impact previously submitted assessment records. I have tried updating the metric question, but it is impacting the previously submitted ass...
Hello,I'm curious how you use the "Owner" field on Policies? Is it the person responsible for developing the policy (author), or the one who oversees it, essentially making sure controls are in place? or both?
Hi, The input for the Engagement start date is the date from the previous audit, right? For example Jan 2024 is the engagement start date then all past audits from Jan 2024 until end of Engagement planned end date which is Nov 2024 will appear on In...
I found these terms used in a pdf extract of the BIA document in BCM. What exactly do they mean ?
Anyone happen to know why I cannot change the Owner that a control is assigned to? For some reason, i was always able to change the name of the control owner, within the control but for some reason the box is now greyed out. The control is assigned t...
After creating a new Attestation Type within the IRM platform, how do you associate the newly created attestation type directly with the policy it was created for, rather than just with an individual control objective under that policy?I noticed that...
Create a tooltip for "entity": “The entity is the object affected by the risk (e.g. project, department, etc)”Create a tooltip for "risk statement": “A risk statement is a template based on specific risk situations”Crete a tooltip for "functional dom...
Hi Team, Currently I am working with one of Insurance industry client in Australia region and need to comply with APRA CPS 230. The major challenge which I have identified which is their Inherent Risk Assessment Questionnaire where their process star...
We are trying to work through a supplier lifecycle proof of concept with our supplier manager in a PDI. running glide-vancouver-07-06-2023__patch9-05-02-2024 When we get to the invite supplier contact step in the playbook the action errors. The scrip...
Hi All, How can I add a description or a note below a Relate List name in workspace as shown below screen shot highlighted in yellow.I have to add a description or a note below the Affected CI, how can I do that. Thanks,Uma
Hi Team, How to discover backup server,please help with steps.Models are veritas software appliance, Veritas software net backup & Flex 5340HA Thank you in advance
Hi, Pretty simple thing... at least I thought so I'm trying to change "Attachments" label in Risk Workspace to something else. I would'v guess this would be configured from somewhere in the UI Builder, but I can't see any option how to change that l...
Hi All,In the Audit Management's Engagement page we have the state configured as shown in the attached photo.The requirement is to rename the state close to Archive in the Progress Bar.Could you help where I can configure that. TIA
In the IRM Recommended Implementation Sequence in NowCreate, we come across the term "Enhanced Risk Assessment". It is inserted between Basic and Advanced Risk Assessment, which are both well-defined and we are familiar with.However, we are really no...
