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Resolved! Show additional fields in "Take Attestation" form.

Hi Everyone,  Just want to ask on how to modify the "Take Attestation" form screenshot below. I tried to follow the instructions in How to Expose additional fields on the Attestation - ServiceNow Community and Solved: Show fields for an attestation -...

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ervinpaul by Tera Contributor
  • 401 Views
  • 1 replies
  • 1 helpfuls

Assessment records updated by user 'guest'

we send out some assessment surveys to end users. when they respond, the responses are saved in metric response table. But i can see some records are updated by a user named 'guest'. What could be the reason. we do have a user named 'guest' in user t...

Declarative Action not working in BCM workspace

I have created a declarative action assignment called "Edit" which should be able to add records to the table. It is working fine in ServiceNow backend but not in BCM workspace.Attached are the images to demonstrate, can someone help why I am unable ...

How to toggle /change the currency type on workspace

Hi, We are trying to change the currency type from $ to Yen in workspaces. In classic there is an option to change but in workspace there is no option to change the currency type.   Thanks,CD

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chitra1 by Tera Contributor
  • 546 Views
  • 3 replies
  • 2 helpfuls

How to set risk criteria values for workspace

Hello, I'm trying to set Inherent SLE values based on impact and using this table "sn_risk_criteria" I have updated it and the values are populating only on classic view not on the workspaces. Changes: changed currency type to "Yen" and values Any su...

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chitra1 by Tera Contributor
  • 255 Views
  • 1 replies
  • 0 helpfuls

UI Changes in Vendor Risk Form Also Appear in Vendor Screen

Hello,We have a Vendor Risk Management (VRM) application running on ServiceNow. I added my UI screen to the vendor risk form, but this change also appears on the vendor screen. I did not make any changes to the vendor screen, and I am trying to under...

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How to set Risk Assessment Methodology on Risk ?

HelloI am trying out the Advanced Risk Assessment feature in IRM. I have configured Risk Assessment methodology, tied it to Appropriate Entity class, sey default methdology on the entity class to the methodology I created. But when I create a risk fo...

Error while trying to export responses from assessments

We have an issue in just our test environment (dev and production are fine) with exporting responses from a third-party risk assessment. When the user clicks on the Export responses button, the error "XLSX is not defined" appears. Comparing the prope...

bellr by Tera Contributor
  • 402 Views
  • 3 replies
  • 0 helpfuls