Hello, the problem is the following: When a Risk Assessment is in the "Residual assessment" status and I want to move to the next status "Respond", it does not let me because the following error message appears "As the risk appetite status is '', com...
Hi, Control owner field is on Control(sn_compliance_control) table. Assigned To and Evidence Execution fields on Control Executor(sn_audit_control_compliance) table. If we select control owner, assigned to have update, Only for Evidence Execution fie...
Hi All,I have got one requirement to send 3 reminders to the approvers on Policy Exception after 3, 7, 14 days of request creation and I followed below steps to fulfill this requirement :1.Created Event 2.Created Email Notification (Put 2 days ago ju...
i have a notification running on issue table that whenever a new issue is created(when- record inserted or updated). it triggers notification for control owner. now modification required that when control name is " CM-99 technical control". notificat...
Working on BCM, and the client wants us to utilize a custom PDF Generation button that takes the OOB pdf generation from a single BIA record, and combines all of those BIA records into one PDF that share the same department. Is this possible? I'm not...
I am fairly new to ServiceNow development work. I am managing the VRM module and want to set up a way for our supplier-provided documents to be automatically deleted from the server once we complete our third-party due diligence. I anticipate needin...
Hello all, I've been trying to find any solution or guides and tips, if it's even possible... I have a request, that as GRC user, i want to be able to delegate my assigned controls to other users, so that delegated person can take over the job in abs...
Hi Team, Is it possible to send the approval to assigned to's manager and particular group for the same record at a same time?If yes then How, and how the approved or reject logic should be developed this
Hi,'Control Executor'(List Field- user table) field is on Control(sys_compliance_control) table. 'Assigned To' and 'Evidence Execution' fields on Control execution(sn_audit_control_execution) table. condition : Evidence execution is Manual and for ex...
Hello, I am running into an issue when i try to take a privacy assessment, i do not see any of the questions listed from my template in the customer instance. I tried to replicate this on my PDI, and it works fine with the same template and OOB confi...
Hi I have configured a qualitative rating criteria for my residual risk assessment and enabled heatmap. The x axis is the impact and the Y axis is the likelihood. This is the heatmap template I want to configure in ServiceNow with the results:I have...
Hi, What are the following tables used for?Control Objective to Configuration Controlsn_compliance_m2m_policy_statement_confguration_controlControl Objective to item sn_compliance_control_objective_itemControl Objective to Control Objective sn_compl...
Hi,I have the following control objective in NIST CSF :PR.AC-4: Access permissions and authorizations are managed, incorporating the principles of least privilege and separation of duties For this, we perform the following two assessments and produce...
Hello experts, I'm struggling with how to approach a requirement I need. On an Auth Pack form on CAM, I need the IS Security Manager to only be able to edit one field and the rest read only. Been struggling with UI policy. Any help is greatly appreci...
