Client wants to do Citation level attestation. From the below approaches, what would be the best in terms of saving development efforts and any other suggestions ?1. Approach 1 : Citation Form (draft > attest > review > active > retired)Create a proc...
As part of TPRM development, I created a tiering questionnaire template and configured the required questions. But i cant see the comments under each question. How to enable the comments ?
I have installed Third Party Management Product in our sandbox environment. Unfortunately, upon viewing Vendor Management Workspace, Due Diligence Dashboard is missing. I also checked the list pages in UI Builder and I still can't find the page for D...
Are there any tutorials from ServiceNow Learning that cover how to customize report templates? I've done a quick search and didn't see anything, but please let me know if I've missed it. I'm most interested in learning how to customize report templat...
Hi,In UI Builder, where do you customize Control assessment? I'm not able to find component info even for the new variant which I created. Any guidance is appreciated.
Hi Everyone, Just want to ask on how to modify the "Take Attestation" form screenshot below. I tried to follow the instructions in How to Expose additional fields on the Attestation - ServiceNow Community and Solved: Show fields for an attestation -...
We're using Evidence Requests to request documentation while planning an audit. We want to gather evidence (maybe a sample of journal entries for testing a financial control) and then attach that evidence to an audit task, so that it's available to ...
we send out some assessment surveys to end users. when they respond, the responses are saved in metric response table. But i can see some records are updated by a user named 'guest'. What could be the reason. we do have a user named 'guest' in user t...
ServiceNow Automatic Email Reminder for Approvers on Policy Exception form of GRC module - 3 days past the request was raised- 7 days past the request was raised- 14 days past the request was raisedCould you please provide steps by step to setup thes...
I have created a declarative action assignment called "Edit" which should be able to add records to the table. It is working fine in ServiceNow backend but not in BCM workspace.Attached are the images to demonstrate, can someone help why I am unable ...
earlier it was updating the record when record got match with the entity and current RAM combination but now it is inserting it for the same file even though record matched with entity and Current RAM combination. No other script is written for th...
We have a requirement to migrate Advanced Risk Assessment from native UI to workspace UI. However we are not able to replicate it as we identified its a component named :"Advanced risk assessment 1" and we are not able to modify it.Kindly suggest wh...
Hi, We are trying to change the currency type from $ to Yen in workspaces. In classic there is an option to change but in workspace there is no option to change the currency type. Thanks,CD
Hello, I'm trying to set Inherent SLE values based on impact and using this table "sn_risk_criteria" I have updated it and the values are populating only on classic view not on the workspaces. Changes: changed currency type to "Yen" and values Any su...
Hello,We have a Vendor Risk Management (VRM) application running on ServiceNow. I added my UI screen to the vendor risk form, but this change also appears on the vendor screen. I did not make any changes to the vendor screen, and I am trying to under...
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