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Issue seeing the Privacy assessments on ServiceNow Portal

Hello, I am running into an issue when i try to take a privacy assessment, i do not see any of the questions listed from my template in the customer instance. I tried to replicate this on my PDI, and it works fine with the same template and OOB confi...

Sameer32 by Tera Contributor
  • 300 Views
  • 1 replies
  • 0 helpfuls

Result on Residual risk does not match heatmap color

Hi I have configured a qualitative rating criteria for my residual risk assessment and enabled heatmap. The x axis is the impact and the Y axis is the likelihood.  This is the heatmap template I want to configure in ServiceNow with the results:I have...

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Nabilah by Tera Contributor
  • 482 Views
  • 2 replies
  • 0 helpfuls

Resolved! What the the following tables used for?

Hi,  What are the following tables used for?Control Objective to Configuration Controlsn_compliance_m2m_policy_statement_confguration_controlControl Objective to item sn_compliance_control_objective_itemControl Objective to Control Objective sn_compl...

KrithikaV by Tera Expert
  • 3127 Views
  • 3 replies
  • 3 helpfuls

Resolved! How to configure control objective hierarchy

Hi,I have the following control objective in NIST CSF :PR.AC-4: Access permissions and authorizations are managed, incorporating the principles of least privilege and separation of duties For this, we perform the following two assessments and produce...

KrithikaV by Tera Expert
  • 859 Views
  • 1 replies
  • 0 helpfuls

Resolved! Make all fields read only for specific user in form except one

Hello experts, I'm struggling with how to approach a requirement I need. On an Auth Pack form on CAM, I need the IS Security Manager to only be able to edit one field and the rest read only. Been struggling with UI policy. Any help is greatly appreci...

RandiReyna by Tera Contributor
  • 631 Views
  • 6 replies
  • 1 helpfuls

Resolved! Interactive filters issue in Control Objective and Control Table

Hi All   My requirement is to create an interactive filter on Control Objective table and the report created on 'Control' table to should get updated w.r.t. that.   1. I created an interactive filter on 'Control Objective' table   2. In step 2, I a...

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Community Alums by Community Alums  
  • 560 Views
  • 1 replies
  • 0 helpfuls

Cloning GRC application - cloning only audit management

Hi all, We are in the process of cloning. We have different data for GRC application on TEST and PRD and the business wants to preserve the GRC data with respect to Audit Management on TEST and prevent it from being overwritten by PRD. I have been in...

Control Inheritance Chain

Hello! We are trying to put our Authorization Packages in ServiceNow but are having trouble replicating the structure. We have three scenarios:1. Given the main Auth. Package (P1), another package (P2) has a Hybrid control (C1), inheriting from P1. A...

Risk criteria matrix updation for risk scoring calculation

Hi All, I have a requirement to replace impact and likelihood values with the new values for the Risk scoring calculation.What happens to the existing records with the older values, will that also gets updated? If not, is there is a way to update the...

Vihar2 by Tera Contributor
  • 286 Views
  • 1 replies
  • 0 helpfuls

Workspace Home page

Hello Team,Please can anyone let me know, if we can create two tabs on the workspace home page which consists of two different tabs in which tab has one page and other tab has other home page with different reports  Thanks in advance Thank youPrajwal

Acknowledgement Campaign

Hi, I have a question related acknowledgement campaign in policy.If a acknowledgement campaign is created what does the user see, do they see everything related to the policy or just the acknowledgement campaign piece? Thanks!

Nandini26 by Tera Contributor
  • 442 Views
  • 1 replies
  • 0 helpfuls

Vendor Risk Assessment need to submit for multiple vendor

I'm try to change Vendor Risk Assessment form vendor field reference to list. after i submit this form below error provided. "Unique Key violation detected by database ((conn=371272) Duplicate entry 'f36a9759db0e4854d91dae661b961955' for key 'PRIMARY...

SahanChanuk by Tera Contributor
  • 249 Views
  • 1 replies
  • 0 helpfuls

Resolved! Restoring BCM Plan in Draft State and its related assets

A team member was working on related assets in her Plan and accidentally deleted the entire Plan. We attempted to restore it and were successful in recovering the Plan record (sn_bcp_plan), but the related assets (sn_bcp_plan_asset) did not restored....