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Forum Posts

How to set send to in notification based on Integer Field?

Hi Team I am having Integer field If that field value is 0 then notification should send to assigned to's manager and ifIf that field value is 1/2 then notification should send to assigned to's manager  and group 1 and ifIf that field value is 3+ the...

Scheduled job not being trigger email notification

Hello, I have created scheduled job to trigger email notification on Policy exception records where valid_to date is Past Due date. by running scheduled below scheduled job, notifications are not triggering. could you please advise to fix below code....

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Resolved! Multiple indicators for a control?

1. When would one configure multiple indicators(more than one) for a control? 2. If there are two indicators and one has status: PASSED and the other has status: FAILED, how is the compliance calculator for this control? Thanks in advance,Krithika

KrithikaV by Tera Expert
  • 1208 Views
  • 2 replies
  • 0 helpfuls

Resolved! Risk Assessment

Hello community,We are encountering an issue with the Risk Assessment table (sn_risk_assessment_instance). When an assessor attempts to submit a risk assessment using the "Respond" UI action, an error message appears: "Please fill all mandatory field...

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Mira1992 by Kilo Sage
  • 957 Views
  • 3 replies
  • 0 helpfuls

Resolved! Guided accessible for particular group

Hi All,I have recently created a guided tour for our Compliance Workspace, and I am looking to implement a feature where the tour is only accessible to certain group members. I want to ensure that only users who are part of a specific group can view ...

Resolved! Supporting data ids for Indicator results

Hi,When a supporting data record is created for the indicator result, it is getting stored in 'Supporting Data' table. I can view the table. However, it does not seem to be visible through the UI.  Where does the GRC team view this data in the UI?  T...

KrithikaV by Tera Expert
  • 629 Views
  • 1 replies
  • 1 helpfuls

How to configure the document header for Control Attestations

For Control attestations, there is a default header that displays Entity and Control names.    I'm aware of changing the additional description fields like Category, Classification, etc using the Document Title (screenshot below). I want to change t...

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tkrishna29 by Giga Guru
  • 1783 Views
  • 9 replies
  • 2 helpfuls

Change color of button text in UI Builder

Hi community,Hoping for a solution on below - Within Compliance workspace, I have a requirement to somehow highlight the count of Overdue records under My Tasks in the right side (highlight in yellow) - These counts are basically configured as button...

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Resolved! I can't find this error message

Hello, the problem is the following: When a Risk Assessment is in the "Residual assessment" status and I want to move to the next status "Respond", it does not let me because the following error message appears "As the risk appetite status is '', com...

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Update assigned to field

Hi, Control owner field is on Control(sn_compliance_control) table. Assigned To and Evidence Execution fields on Control Executor(sn_audit_control_compliance) table. If we select control owner, assigned to have update, Only for Evidence Execution fie...

Shaik22 by Tera Expert
  • 1128 Views
  • 11 replies
  • 0 helpfuls

notification

i have a notification running on issue table that whenever a new issue is created(when- record inserted or updated). it triggers notification for control owner. now modification required that when control name is " CM-99 technical control". notificat...

Raap by Tera Contributor
  • 491 Views
  • 3 replies
  • 0 helpfuls