Hi all! Our instances were recently upgraded to Australia and we are in the process of migrating our dashboards to Platform Analytics. All dashboards were migrated successfully with one exception. I haven't been able to fix it and was hoping someone ...
Hi Experts, I'm working on Third-Party Risk Management (TPRM) and trying to better understand the behavior of the Smart Assessment Engine after assessment scoring is completed. I have configured the scoring logic for my assessments and can see the ca...
Hi Everyone, I have a requirement. I have configured a custom relationship(sys_relationship) in the incident related list Name: CommunicationsApplies to table: IncidentQueries from table: Email(function refineQuery(current, parent) { current.ad...
Hi can some one help on your suggestion there is field called users which is list collector and Entities field (List Collector), Based on the selected Entities, the Users field should display/populate only the users who are already assigned for those...
Risk identification workflow ServiceNow , how to disable step for below i need only information gathering: Inherent Risk AssessmentRisk MappingControl MappingCompliance Mapping
Trying to load Risk Statements from the AI Risk and Compliance content pack but have none appearing despite all control objectives being selected in the prior step. Replicated in PDI and organizational environment:
Hi Team,I have created a catalog item with two variables:Entities (List Collector)Users Removal (List Collector)Requirement:Based on the selected entities and users, the selected users should be removed from the respective Entity Stakeholder records ...
Automations in Smart Assessment EngineServiceNow has provided multiple automation features out of the box with which we can perform complex operations. Below are the key automation optionsAutomate ResponseConditional Visibility and Required configura...
Hello Community,I am trying to do risk assessments via RAM( risk assessment methodology) in advance risk.After completing risk assessments (inheritance, control, target..) I moved to Response task step. When I check risk response tasks (Accept, miti...
The primary purpose of the attestation service in India is to verify the authenticity of documents so they are legally accepted in India and abroad. It confirms that certificates such as educational, personal, or commercial documents are genuine and...
I would like to understand the complete process for enabling Control Tests within ServiceNow, specifically focusing on how to configure and generate control tests and define their execution logic. Additionally, I need clarity on how the system evalua...
Hello All,im facing an issue as in the GRC Tasks i only see the Risk Assessments when i have an admin user, for everyone else this is just hidden eventhough those users have a risk assessment assigned.We have several instances but ever since our prod...
I have a requirement to generate issue automatically when the value in the metric data task is having the value of red threshold. According to current functionality I understood that when indicator fails then issue can be generated automatically with...
Hi Team,I am currently working on the BCM (Business Continuity Management) assessment simulator in ServiceNow and I am stuck on the “Create a Plan” task.Can anyone please help me with the exact navigation steps for:How to add the NYC Datacenter as t...
Hi Team, I am currently working on the BCM (Business Continuity Management) assessment simulator in ServiceNow and I am stuck on the update the documentation section and add recovery team simulator task the below is the issue Did you find and edit t...
