Business Continuity Management - Recovery tasks

Prashant Nigam
Tera Contributor

Hi All, 

 

I have a customer requirement where they want to initiate or close complete/incomplete the recovery tasks that we create for the recovery events during the planning phase of the Business Continuity management module from an external source.
I need to understand how this can be achieved using integration with other system, or to create an incident from the external system. 

1 REPLY 1

Aswin6
ServiceNow Employee
ServiceNow Employee

Hi Prashant Nigam,

 

Please refer the documentation on integration hub to integrating business continuity management with external sources - https://docs.servicenow.com/csh?topicname=integrationhub.html&version=latest

 

Thanks,
Aswin