Business Continuity Management - Recovery tasks
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-18-2024 05:04 AM
Hi All,
I have a customer requirement where they want to initiate or close complete/incomplete the recovery tasks that we create for the recovery events during the planning phase of the Business Continuity management module from an external source.
I need to understand how this can be achieved using integration with other system, or to create an incident from the external system.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-15-2024 01:59 PM
Hi Prashant Nigam,
Please refer the documentation on integration hub to integrating business continuity management with external sources - https://docs.servicenow.com/csh?topicname=integrationhub.html&version=latest
Thanks,
Aswin