Create an email notification for when a policy is due to expire in 1 month

[Community Alums]

I need to create a new email notification for when a policy is to expire in 1 month.

Please can anyone help.

I have gone to notifications, selected the table sn_compliance_policy

Send when  - Event is fired

Not sure of the event name

Condition - Valid to is less than 1 month before valid to.

Am i doing anything wrong here?

Thanks

HP

[Community Alums]

Hi Ashutosh,

This would be alot simpler if we had FD bit not using this yet.

Is there another way to create this?

Thanks

Hema

[Jan Spurlin]

Flow Designer is part of the platform. You have it - even if you don't know how to use it.  But this is a good time to learn - it is a key component of supporting a ServiceNow instance.

[Ashutosh Munot1]

HI,

Flow designer is OOB with Platform. YOu can just make use of it. As Jan said this is the next important thing to learn in ServiceNow.

This is very powerfull and easy to build and maintain.

Thanks,
Ashutosh

[Community Alums]

Am I able to do this via an email notification?

Would i need to create a business rule? 

been told not to use flow designer just yet.

Your help would be appreicated.

Thanks

HP

[Ashutosh Munot1]

Hi,

What do you mean? You want to do this via scheduled job then. Business rule will not work in this case.

So create a scheduled job and then send event and event will trigger an notification for you.

Thanks,
Ashutosh