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Adding custom column to dependency assessment in BCM

Hi Everyone, I am having "Group Members" dependency assessment which points to sys_user_members table. I want to add columns like User Phone Number, User Name to that dependency assessment. I am following below article to implement columns but data i...

RP19 by Tera Contributor
  • 674 Views
  • 2 replies
  • 0 helpfuls

Which script moves risk assessment to monitor state [OOB]?

Hi Team, I am looking for the OOB script that moves the risk assessment to monitor state from previous state(wch can be Awaiting approval or any thing wch is based on RAM configuration). I tried checking flows,BR,script include but was not able to fi...

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Framework field visible in list view but not in the form

Hi everyone. Hope you could help me out. The Framework field is visible in the list view,but is not visible in the form.Upon checking in the Form Builder, the field is already added and there are no UI policies link to it.What might have caused it to...

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Momiji by Tera Contributor
  • 443 Views
  • 2 replies
  • 0 helpfuls

EMAIL Scenarios

What are the scenarios that we are expecting the emails to be triggered for TPRM?

velpriyaM by Tera Contributor
  • 377 Views
  • 2 replies
  • 0 helpfuls

Control Attestation

Hi everyone. We are looking to retrigger attestations on already created controls. Is there a way to do that? Note that these controls have undergone attestations before. User tried to remove the entity type and selecting it again, but it didnt gener...

JeroldS by Mega Contributor
  • 705 Views
  • 3 replies
  • 0 helpfuls

BIA on Location

Has anyone implemented or tested how the BIA works when run on Locations ? I have a requirement where i want to run BIA on location and all the records that have that location referenced should be added to the dependencies. Such as Users, Asset(s), I...

Best approach to Publish GRC policy from a Word document

Hi Team, I would like to know how content from a Word document can be copied on to a Policy text field of type HTML without missing the format. So far we have tried below approached and were unsuccessful:1.Copy & paste from Word document2.Copy & past...

Midilesh by Tera Contributor
  • 659 Views
  • 1 replies
  • 0 helpfuls

BCP Plan Scope tab in Workspace

Hi Team, Need your inputs: Scope tab in BCP plan record have different Asset types. data added for each of Asset type will be stored in sn_bcp_plan_asset table. This table is having the attribute - "status in source" this is choice list type field wi...

Santosh70 by Tera Expert
  • 804 Views
  • 1 replies
  • 1 helpfuls

Resolved! Policy Exceptions and Issue Management

Please share your use cases and best practices with me for the following: How do you determine (or train users to determine) when a situation should be a policy exception, an issue, a risk, or a combination of the three?Policy exceptions have an OOB ...

Karin4 by ServiceNow Employee
  • 2381 Views
  • 5 replies
  • 4 helpfuls