Updating values in Assessment Metric Definition
Hi, As a requirement to change in calculation of assessment, I have updated the values of choices for a particular metric. But it is impacting historic assessment after that. Any workaround for that?
Forum Posts
How do I add include attachment section to questionnaires for TPRM in vendor portal?
Dear experts, I would like to have a box or a section to include attachment to allow vendors to add in attachment while answering the questionnaires, how do I do so? Because I noticed that the questionnaires will not have any section to allow vendors...
See Recovery Tier from BIA on Business Application?
Hi, What is the relationship between "Emergency Tier" on Business Application in the CMDB and the "Recovery Tier" from the BIA in BCM module? Also, do they in any way relate to "Business Criticality"? Is there a way to see the BIA result on the Appl...
Business Continuity Management Exercises - Event Tasks
Hi community, I'm working on implementing the Business Continuity Management product in ServiceNow and I have a question. When creating an exercise there are 4 Exercise methods that can be selected:SimulationTabletopWalkthroughFunctionalHowever, acco...
Change labels of choice field in Assess pop-up window
Hello,I am trying to change the labels of choices in Assessor type field. That window apears after clicing Assess in Risk record in Risk Workspace.I couldn't find in Form Action, but maybe I look in wrong place.Anyone could help, please?
Risk Events vs Issue Management
Hi there, I would like to know what is difference between Risk Events and Issue management. Which option should we choose to implement in Risk Management and based on which reasons? Many thanks.Armine
How to Update Risk Assessment Methodology Without Losing Completed Assessments?
Hi All,We plan to update one of our Risk Assessment Methodologies (RAM) by adding/removing factors and adding/removing choices. To make these changes, we need to move the RAM to the “Draft” state, which requires cancelling all linked assessments. How...
Resolved! create own list on worksapce
Hi,I'm looking to customize the default list columns on the workspace when I try to create a new list, but I couldn't find where to do it.Thank you in advance for your response!
How to prevent autopopulation of third-party RA that applies to third-party?
Dear experts, I am trying to figure out how to disable the auto generation of Third-Party Risk Assessment that is applying to the third-party rather than the engagement. So when I click start due diligence, it will generate two TPRA, one is applies t...
Override individual group factor scoring !!
Hi,Is it possible to override individual group factor rating?There are options to override overall final rating, but don't see an option for individual override for group factor. I've a requirement to configure confidentiality for 100%, 50%, 25%, 10%...
BCM Crisis Event Workflow
HiWhere is the BCM Crisis event management workflow defined ?I have a requirement to make a change in my implementation
Resolved! Issue with the entity generation from entity type from entity filter.
HI Team, I am experiencing below issue in entity type record:1. Below is the entity type record wch have entity filter on business process table.The filter shows 2 matching records exists.Once the 'Update Entities filter is updated', the 2 entities g...
Are Indicator Tasks ever cancelled automatically by OOTB logic?
Hello community,I am using Control Indicators, and I've encountered an issue where some Indicator Tasks are created directly in the Cancelled state.The tasks are being generated by the OOTB scheduled job:GRC Indicator Nightly Run → new IndicatorEngi...
Business Process Bafflement
How do I add a business prosses in the continuity management module? I have tried through Planning and the BIA and cannot figure it out. I see the table for business prosses, but there is nothing there. It appears to be in Enterprise Architecture, bu...
Best Practices for Implementing User Access Reviews (UAR) for Application Owners in the ServiceNow ?
we currently handle our periodic User Access Reviews (UARs) through a painful manual process involving spreadsheets. We want to leverage our ServiceNow platform to streamline this entirely.My goal is to have a process where, as an application owner, ...
