Create bulk completed attestation for Controls from Other system into ServiceNow

prit123
Tera Contributor

We have to create bulk completed attestation for Controls from other system into Servicenow. 

I couldn't find any script for creating attestation in asmt_assessment_instance table and Assessment Questions & answers in asmt_assessment_instance_question table. 

7 REPLIES 7

Community Alums
Not applicable

Hi @prit123 ,

Not a good thing to proceed with this requirement !!

If you are creating bulk completed attestation for Controls, then you are not using control lifecycle of Draft> Attest>Review>Monitor> Retire. 

The other system where the attestation for Controls are being performed would not be using the same structure as attestation has in ServiceNow automation engine. 

 

This would defy using control structure overall.

 

@Community Alums  - Yeah true. But they need it only for reference as completed assessment as the other system won't be available. From going forward they are going to user ServiceNow lifecycle for next assessment.

 

What are the different options to have the other system completed assessments in ServiceNow?

 

Community Alums
Not applicable

Hi @prit123 ,

Just for reference, you should pushback on the requirement as this is going to be extra burden on platform performance, else you might have to create a custom table to store the data or you can create custom fields on the control record to consume only the outcome from the other application.

But the customizations are not recommended !!

 

 

Phil Swann
Tera Guru
Tera Guru

I have done this a number of times, a number of ways. Actually, this is the bread & butter of a successful migration but you need expertise.