Dependent factors in Advanced Risk Assessment

Mayank Rustagi
Tera Guru

I am trying to build a RAM (Risk Assessment Methodology) in which I want to have dependency between the factors (questions).

For example, if user responds to a question as 'Yes', then we want to show additional questions to the user.

 

Please suggest on how this can be achieved.

1 ACCEPTED SOLUTION

Jan Spurlin
ServiceNow Employee
ServiceNow Employee

I have confirmed that this capability is not in the baseline. It would have to be customization.

It currently is not in the backlog. I was told there have not been many requests for this feature.

HOWEVER - you could submit this in the Idea Portal. And if others need it, then they could upvote it.

View solution in original post

2 REPLIES 2

Community Alums
Not applicable

Hi @Mayank Rustagi ,

Unfortunately, i don't think you can create a Dependency between the factors, as this is a not usual assessment where you can create the dependency, here you can make sure which factor/ question should be shown to the assessor based on the "Display order" Field in the factor.

 

 

Jan Spurlin
ServiceNow Employee
ServiceNow Employee

I have confirmed that this capability is not in the baseline. It would have to be customization.

It currently is not in the backlog. I was told there have not been many requests for this feature.

HOWEVER - you could submit this in the Idea Portal. And if others need it, then they could upvote it.