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Forum Posts

Employee Center customisations

Hi,I have a requirement to customize the my active items widget in the employee center. All I need to do is rename “GRC” to “IRM”. How would I achieve this?  Another requirement I have is to remove policies from the drop down and replace it with link...

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Nabilah by Tera Contributor
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  • 5 replies
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How to import an Authority Document from an Excel file?

Hi there, I'm looking to import an Authority Document from an Excel file (can't use UCF unfortunately). I have four different tabs (see attached document): 1. Level 1: Authority Document name, description, URL, references to subjects.2. Level 2: Subj...

Deloitter by Tera Contributor
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  • 2 replies
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Resolved! Company Table Data Dictionary

Does ServiceNow provide data dictionaries? I have a request from TPRM for all of the OOB fields and related options choice list fields for the company table. I don't need the columns for reference table. 

Jess_Watkins by Tera Contributor
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  • 1 replies
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Populate String field value in another field of list datatype

I have to populate value of a string field  'X'  into a field 'Y'  with List datatype in "Location" table.'X' field have multiple values (comma separated) If 'X'  field value changes, 'Y'  field should have all the values of 'X' .Then check whether t...

Mehar Naaz1 by Tera Contributor
  • 553 Views
  • 1 replies
  • 0 helpfuls

Unable to create Risk Event Task

Hello.I have fresh installation of GRC module in DEV. I have error: "Unique Key violation detected by database ((conn=986192) Duplicate entry 'TASK0021050' for key 'task_CHG1997867_index')" But this change do not exists in DEV: CHG1997867 Any idea pl...

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Don Dom by Tera Contributor
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  • 2 replies
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Risk appetite in Risk Management

We have seen we can set up a Risk appetite at different levels, for instance:Risk Statement Entity Risk How do the different configurations relate to each other?What is the order, or which one is valid for IRM?If a risk has a risk statement with a di...

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Kumar56 by Tera Contributor
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  • 1 replies
  • 0 helpfuls