Frequency setting for risk assessment scheduler
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03-05-2025 06:13 PM
I have a question about the Risk Assessment Scheduler.
Frequency was set to weekly in the risk assessment scheduler.
I have not set “Start Later.”
One week after creating the Risk Assessment Scheduler, no new risk assessments are created.
Are there any conditions for a risk assessment to be created, such as the previous assessment must be in “monitored” status?
In my case, the previous assessment was not in “monitored” status. Is this the reason that after creating the risk assessment scheduler, the risk assessments were not created as frequently as I had set?
Also, if you know where to set “Assessment Scheduler creates assessments on a regular basis”, please let me know.
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03-05-2025 06:25 PM
Hi Sara
When completing the steps for your scheduler, did you complete the last step, "Initiate all assessment".
And If so did you get the message "The assessments will be scheduled to initiate xxx days from now 2025-xx-xx" ?
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03-06-2025 04:45 PM
Hi HenkHeath,
Thank you for replying.
I've done the last step, "Initiate all assessment". So all of assessments are "Ready to Assess" status.
But I think that I didn't get such a message.
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03-07-2025 04:03 AM
Hi @Sara Kiyono ,
If you did not set the start later and set frequency as Weekly then the first assessment will be sent out immediately. You should have seen a notification banner immediately as like the below one, Can you check if you are getting this message?
Secondly, click on the Entities in the above page and check in the subsequent page if the risk assessment are created for the respective risks and also verify the created date.
This should give you a confirmation that risk assessments are created.
If you face any issues in this can you share me the servicenow release version that you are using for me to replicate the sceanario?