has anyone upgraded from GRC Legacy to IRM Pro or IRM Enterprise recently?
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08-09-2022 08:19 AM
I am interested to know whether anyone has recently upgraded from GRC to IRM Pro or IRM Enterprise?
If so, did you go straight to IRM Ent or did you start with IRM Pro then upgrade to IRM Ent?
I am interested to know how intrusive an upscaling is if you start with pro then move to enterprise please?
Thanks,
Paris
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Integrated Risk Management (IRM)
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08-09-2022 10:16 PM
Hi Paris,
Answer from ServiceNow HI below:
It takes anything between 1-2 months for the entire migration process. This activity includes following steps: 1) Understanding differences between legacy and current GRC modules 2) Understanding and creating profiles and profile type structure 3) Identifying control and profile relationships 4) Migrating risks, policies, controls, authority documents, citations etc. using migration utility 5) Migrating Control test definitions to indicator templates for creating manual indicators using migration utility 6) Coming up with custom scripts for other migrations if they are not available as part of out of the box migration utility 7) Migrating all legacy custom fields into new GRC modules 😎 Once all the data is migrated, mapping all the right permissions/roles with all your custom roles and groups (if any) There might be other activities involved based on how the customer has set up the legacy system.
Also, these videos would help you : Making a Successful Transition from a Legacy GRC Solution to ServiceNow IRM
How to enable successful migrations to ServiceNow IRM from legacy GRC Solutions
With these information, i think you are good to migrate!!
Mark my answer correct & Helpful, if Applicable.
Thanks,
Sandeep
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08-10-2022 01:10 AM
The question was not about migrating but which packaging to upgrade to first.
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08-10-2022 01:13 AM
Hi,
Each of the IRM license packages entitles different functionalities. IRM Enterprise is the most expensive and should not be recommended if your client/yourselves does not have a business case to use f.ex. Risk Events or Automated Factors.
IRM Pro enables Advanced Risk which is not part of IRM Standard and is often seen as key to clients.
As often: talk to your SN rep since there are licensing migration "guidelines" for clients moving from the legacy GRC licenses towards the new IRM licenses.