How do I change the field background colour?

ChuanYanF
Tera Guru

Dear experts,

 

I would like to know how do I configure the background label colour for a field to be like this?

ChuanYanF_0-1755487568915.png

Currently my script is like this but it does not show the color like the background I wanted above. How do i change my script so that my field whole background becomes red or green instead of gray now.

ChuanYanF_1-1755488033033.png

 

2 ACCEPTED SOLUTIONS

@ChuanYanF 

 

I do not think issue is with style or client script. Check your business rule where you set field value of 'u_final_scoring' or create a manual record and set the value of the field to 1 or 2 and test it.

 

Below is for reference where I simulated your use-case in my PDI,

Bhuvan_0-1755660392281.pngBhuvan_1-1755660406682.png

Bhuvan_4-1755660707083.png

Bhuvan_2-1755660423341.pngBhuvan_3-1755660433376.png

I hope you appreciate the efforts to mimic this scenario in my PDI and provide you with this  information by marking the posts helpful and accept the solution.

 

Thanks,

Bhuvan

View solution in original post

@ChuanYanF 

 

Glad to know it is working now. I can see there is a known issue in applying field styles for read-only fields and problem record is PRB663205. Not sure if enhancement request for this feature is made available,

 

https://www.servicenow.com/community/servicenow-ai-platform-forum/feature-request-apply-styles-to-re...

 

I have seem some community solutions but not sure if it would work and would recommend to uncheck 'Read Only' from dictionary and if you want to enforce it, do so from UI Policy.

 

See below for sample UI policy, change filter conditions to suit your requirement

Bhuvan_0-1755679096101.png

'u_final_scoring' field is read-only and styles would work with this option,

Bhuvan_1-1755679175837.png

I hope you appreciate the efforts in providing this solution and would mark the post helpful and accept the solution.

 

Thanks,

Bhuvan

View solution in original post

24 REPLIES 24

Here is the style and client script. Note that I change the value for yes to 1 and no to 2

ChuanYanF_0-1755504776590.pngChuanYanF_1-1755504786051.png

ChuanYanF_2-1755504840694.png

 

@ChuanYanF 

 

Value field in Style Definition - This is the value that it expects in the field and if it matches, style would work.

 

As I understand, in your Business Rule you are setting 'Yes' and 'No' as the value for field 'u_final_scoring'. Update style configuration and client script with same value what you are populating in 'u_final_scoring' field & it should work.

 

If this helped to answer your query, please accept the solution and close the thread.

 

Thanks,

Bhuvan

Hi Bhuvan, I have changed everything including the business rule to match my values and the script but it still does not reflect the changes

@ChuanYanF 

 

Please share your latest style configuration, business rule where you are setting field value for u_final_scoring and client script.

 

I can simulate what you are doing in my PDI and update on why it is not working.

 

Thanks,

Bhuvan

Hi Bhuvan, 

Screenshot 2025-08-20 094210.pngScreenshot 2025-08-20 094236.pngScreenshot 2025-08-20 094251.png