Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-08-2018 07:11 AM
I can create an Issue Group Rule, but cannnot get them to apply to issues. The documentation provided does not cover assigning issues to groups. Has anyone successfully done this? If so, how?
Thank you
Solved! Go to Solution.
Labels:
1 ACCEPTED SOLUTION

Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-12-2018 08:18 AM
It happens with a business rule trigger on record insert/update so it isn't retroactive.
Please mark my response above correct if I've answered your question. Thanks!
5 REPLIES 5
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-12-2018 08:37 AM
Mark - Thanks. Exactly the info I needed. Cheers.