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How do you create and assign Issue Group Rules (GRC)

Phil Addison
Tera Contributor

I can create an Issue Group Rule, but cannnot get them to apply to issues. The documentation provided does not cover assigning issues to groups. Has anyone successfully done this? If so, how? 

 

Thank you

1 ACCEPTED SOLUTION

It happens with a business rule trigger on record insert/update so it isn't retroactive. Please mark my response above correct if I've answered your question. Thanks!

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5 REPLIES 5

Mark - Thanks. Exactly the info I needed. Cheers.