We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

GRC forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

GRC - Scripted Indicator Automatically Create Indicator Task

I have a scripted indicator created. When the indicator is executed, it's able to determine whether the status is passed or failed. I would like the indicator task to be created if the status is failed. Do I have to create it through the script or is...

Felicia Lee by Tera Contributor
  • 561 Views
  • 1 replies
  • 0 helpfuls

Recovery Tier based on adjusted RTO

Hi All, I got below requirements for BCM module , I see the recovery tier logic is inside of  BIAScoringUtilBase script include."The formula for Recovery Tier calculation should be adjusted to incorporate Adjusted RTO field value. The new logic shoul...

MarcoP by Mega Contributor
  • 604 Views
  • 1 replies
  • 0 helpfuls

Resolved! ACL not working for sn_risk_risk table

Hi, I am trying to create a write ACL for sn_risk_risk table, with conditions and scripts. But I'm getting the following error. Can anyone help me out? 

MaanasK by Tera Contributor
  • 1064 Views
  • 3 replies
  • 1 helpfuls

Resolved! Is it possible to configure document templates for IRM or ITSM?

Hello, Is it possible to use document templates for IRM or ITSM?  As I have installed the plugin on my PDI - Document Templates [sn_doc] where I have only ITSM, the plugin was installed but I cannot see anything on the filter navigator related to it....

My control is exempt - should an isssue be created ?

I have an exempt control through an active Policy Exception. So, I know that my Control should remain in a compliant state if a scripted control indicator fails. I run my scripted indicator which fails.My control remains compliant, so that's great  H...

Resolved! Update Business Process table data on BIA

Hi,I would like to understand if updating in Business Process table dada happens OOTB when BIA data changes as per status or do we need to create business rule or job something to update in business process table like name, description, status, etc. ...

ShitalB by Tera Contributor
  • 755 Views
  • 2 replies
  • 1 helpfuls

HeatMap Workbench - Risk Assessment

Hi,From OOB Risk Workspace I have copied the page variant to by custom page in UI Builder, the issue is I am not able to get the proper colour in the UI Builder has per the Colour matric done in Risk Assessment methodology. This is how I am getting:B...

Maha_29_1-1761893547496.png Maha_29_0-1761893434402.png
Maha_29 by Tera Contributor
  • 371 Views
  • 1 replies
  • 0 helpfuls

New Issue and authority documents

My team is new to the GRC module.  We have created an issue that is very specific to a one control, which we applied.  What is the benefit of attaching an authority document?  Our authority document is a compliance framework that we need to ensure co...

rrowe by Tera Contributor
  • 520 Views
  • 1 replies
  • 0 helpfuls

AudItable Units association to PoIicies

I am seeking additional clarification regarding Auditable Units. I understand that they can consist of combinations of different entities such as business units, products, services, and policies.My main question concerns the concept of an Auditable U...

User9806 by Tera Contributor
  • 541 Views
  • 1 replies
  • 2 helpfuls

Resolved! Dot.Walk tags in a report filter

Greetings helpful people! I'm looking to write a report that shows indicator tasks that includes the control objective name and is filtered by tags applied to the control objective. I've got the first part (indicator tasks with control objective name...

find_real_file.png

Doc intel in Now assist panel

I completed the setup like I created a use case by creating a custom filed on the Incident.It is working as expectedNow the issue is I want to see the extracted data in now assist panel. For that I activated a skill I.e.. summarize incidentSince I ca...

sravyac_0-1763495186605.jpeg

Add a new value to list collector

Hi,  How to add new group in the list using script, when the confidential checked auto populate a assignment group , Not using existing OOB group mapping, custom using script  

Arun_Manoj_0-1763478410845.png
armanoj by Mega Sage
  • 472 Views
  • 2 replies
  • 0 helpfuls