Hi everyone,We're currently working with a legacy version of ServiceNow GRC and have started leveraging Entity Types and filters to create entities from two CMDB tables:Business Applications (cmdb_ci_business_app)Application Services (cmdb_ci_service...
Hello - I want to change the Group factor used in Risk Assessment Methodology from published to draft. The RAM is currently in draft status, however, I am unable to change the status of group factor from published to draft. Do I need to move the asso...
Dear experts, I would like to know how do I configure the background label colour for a field to be like this?Currently my script is like this but it does not show the color like the background I wanted above. How do i change my script so that my fie...
Hi,Where do you define the next page to transition to in WorkSpace?When displaying certain data in a GRC task, it transitions to a page called “record-summary,” but I want to change that to the “record” page.I checked the GRC task in the UI Builder, ...
Hi Team, Can anyone help me to understand the following:If reliant entities are added to a common control while it is in the Review state (after attestation), will they inherit the compliance score in the Review state? Ideally, at what stage should r...
ServiceNow RCM - Impacted Areasfor Reg alerts only showing Citations. What about policies, control objectives, etc
Hi Peoplei detect that when a issue created by a fail indicator is resolved by making the indicator to pass, the issue source field change from siie detect to self detected.why this happen and how to change?
I'd like to configure the 'Compliance score' Threshold (color levels) in the assessment? For example, - Green: 100% (Full compliance)- Yellow: 99-1% (Partial compliance)- Red: 0% (Non-compliance)- Grey: N/A (Not applicable) Kindly refer to the pictur...
Hi @community,I am looking for a ServiceNow accelerator or any external tool that can integrate with ServiceNow to generate policy text based on a given control objective (using input/request parameters). This would help avoid writing policy text fro...
Can one control indicator adjust the compliance status for multiple controls? Lets say that one control is dependent on another can you have a control indicator that if failed all the related controls would also fail?
I have a control for which we have done a control test via an Engagement. We do not wish to do an Attestation. Is there a way to move the control from "Draft" to "Monitor" without triggering an Attestation?
Hi, everyone: When I am assigned as a reviewer for a policy document, how am I notified that the document is ready for me to start reviewing it? Or, from the Policy manager's perspective, if I select multiple people from my organization as reviewers...
Hello GRC Forum and fellow GRC implementers!In a recent implementation we came across this problem with Privacy Management product's OOB data structure and process model, which, I think, weakens its suitability for privacy management in accordance wi...
Hi All,I have a requirement where I need to add few addtional fields to capture some information in the below screenshot. I want to add few more text fields similar to reviewers comments. Please help.
Hello everyone,How can I ensure/account for configuration compliance in ServiceNow when implementing the CIS benchmark with Qualys?My goal is to achieve Level 1 on servers with ServiceNow compliance dashboards to monitor.Can I use the VR implementati...
