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privacy Smart assessments

Hi All,1.we have legacy assessment and by using smart assessment migration tool we are converted smart assessment and when i am  trying to take the assessment i am not able to find the assessment that is assigned to me and later when i checked in the...

VenkataRamN by Tera Contributor
  • 440 Views
  • 1 replies
  • 0 helpfuls

Limitations in using BIA and DR plans in Zurich Instance

Hello everyone,We have recently upgraded to the Zurich instance we see there are some limitations in accessing the BIA and DR plans during creation and viewing. Is there customization or OOB we need to install or any changes that have been made. Can ...

bhavana-s by Tera Contributor
  • 561 Views
  • 2 replies
  • 0 helpfuls

How to Set Up GRC Audit in ServiceNow from Scratch?

Hi Community,I am trying to understand how to set up GRC Audit in ServiceNow from scratch. I would like to know the basic implementation steps such as:Required plugins to activateHow to create Audit EngagementsHow to define audit scope and controlsHo...

shaistaparv by Tera Contributor
  • 765 Views
  • 3 replies
  • 1 helpfuls

GRC

Hi All, I'm new to learn IRM module in GRC. Any one have any course notes or learning path and any referral videos can you please share with me or suggest me. Thanks in advanced! 

Continuous Authorization & Monitoring - Control Requirement

In CAM module, Authorization Package, I have created Hybrid Controls from Baseline Controls. And from Hybrid Control screen with 2 Control Requirements, when I select Take Attestation at Requirement level checkbox and click Attest button, I am not ge...

Resolved! workspace list Action "new" Button display twice for specific user

A specific user is experiencing an issue in the Risk Workspace. When the user opens a task from the Task List (nested task list) within the workspace, they see two "New" buttons displayed on the interface.This behavior appears to be user-specific, as...

Nadir Abbas by Tera Contributor
  • 621 Views
  • 1 replies
  • 1 helpfuls

Need Help with Report on Controls

Hi, I need help with a report. My requirement is when user select a risk statement, I need to show all the Controls associated with the Risk Statement.The relation between Risk statement to controls is as follows:Under Risk statement , there is M2M t...

Kalyan Gadde by Giga Contributor
  • 1019 Views
  • 3 replies
  • 0 helpfuls

Resolved! What is the 'Category' field used for in Citations?

Hi there,  I’m trying to understand the intended purpose of the Category field on Citations in ServiceNow IRM, and whether it is expected to be actively used by business or Compliance users.  When creating a new Citation, the Category field is visibl...

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StormR by Tera Contributor
  • 760 Views
  • 1 replies
  • 1 helpfuls

impact of Risk framework retires

I’m trying to understand the system and data impacts of retiring a Risk Framework.  I know how it works for control but just want to double check on the risks.Specifically, I’d like clarity on the following:What happens to downstream records associat...

Akki1 by Tera Contributor
  • 552 Views
  • 2 replies
  • 0 helpfuls