How scoring calculates on risk form - inherent, calculated and residual score
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‎03-14-2024 01:41 AM
Hello Community,
I am new to IRM, risk management module. I need help on my requirement( its bug actually)
I am struggling to fix one issue on risk calculations. I am not able to find out from where values are populating in scores. I tied to check risk criteria, few ootb BR, client script, script include...etc however I am not able to find out how do i check the conditions and based on that values are coming for inherent, calculated and residual score and the issue is values are showing incorrectly as per Risk manager(client )
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‎03-14-2024 02:51 AM
Hi @sujatabhagat ,
Please refer to my answer here :https://www.servicenow.com/community/grc-forum/inherit-and-residual-risk-scores-calculation/m-p/2352...
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‎03-18-2024 06:50 AM
Thank you @Community Alums for your response.
I am still not able to find out exactly what should I check(modify if required) the values coming for Calcualtive, inherent, residual score?
Note : This is classic risk only.
where exactly the ootb development to display the scores of this 3 field's value (BR, CS, Script include or any other background development)
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‎01-29-2025 04:33 AM
Hello Sujatabhagat,
have you ever found out? Customer has a requirement to create same logic as is on the Risk for the Issues and I can§t find where is this calculation defined.
Thank you for any info/help.
Miro