How to change "Attachments" label in Risk Workspace?

[Miikka_M]

Hi, 

Pretty simple thing... at least I thought so 😅 I'm trying to change "Attachments" label in Risk Workspace to something else. I would'v guess this would be configured from somewhere in the UI Builder, but I can't see any option how to change that label.

I also tried to check from sys_declarative_action_assignment.list, but there is no "attachment" related to sn_risk_risk table. Also tried to configure label of that "attachment" record there in Global table, but it didn't do anything.

Any ideas how to change that one simple label to something else? 

Best, 
Miikka


Edit: 

I found this documentation from ServiceNow, where person is changing preset label in UiBuilder by simply overriding component preset label

But in Risk Workspace attachments component, there is no option to change label by overriding - since there is not "label" option in attachments settings

 

[Tai Vu]

Hi @Miikka_M 

You can find the Attachments key in the Message [sys_ui_message] table.

URL: https://<instance_name>/sys_ui_message.do?sys_id=1f73ff15c0a80165002dffb1a14dc797

Change this record, it should do the trick. Just keep in mind that this change will be reflected wherever the term "Attachments" is used.

While I'm uncertain about the feasibility of applying this specifically to the Attachment within Risk Workspace, you can explore the Attachment in the UX Screen [sys_ux_screen] table and its page definition in the UX Macroponent Definition [sys_ux_macroponent] of the application.

Cheers,

Tai Vu

[Miikka_M]

Hi Tai Vu, 

Thanks for your message. I tried to change name of "Attachments" in sys_ui_message, but it didn't affect to Risk Workspace "Attachments" in contextual side panel. 

I'll try to find solution next from the sys_ux_screen table

[Community Alums]

Hi @Miikka_M ,

I see you have tried all the ways to change the text for attachments, also i have tried to do it using sys_ux_screen table i wasn't able to do. It's a good go to raise a support case with ServiceNow.

[Miikka_M · Accepted solution]

Yeah I managed to make a workaround by creating a new stylized text component over that attachment label and added extra information what I wanted there