how to check what is triggering script action and event associated with it?

[ujjwala_678]

Hello Experts,

I have a script action named " Request acknowledgement' which is triggering an event req_acknowledgement which is running on Acknowledgement campaign table

Script : new PolicyAcknowledgementUtil().sendPolicyAcknowledgements(current)

Our clients want us to deactivate it after the checking the impact of the existing configuration,

I am unable to figure out what is triggering this scipt action,

Could anyone please suggest me anything on this?

Thank you in advance,

Ujjwala

[Tony Chatfield1 · Accepted solution]

Hi, if you cannot find the sysevent trigger using the 'Studio' code search (Search in all applications) function
then it could be that the sysevent is triggered by a workflow or flow script.

If this OOB SNC functionality I would engage SNC support for consultation\advice before deactivating.

If it is custom code, you should be able to track down the source by searching payloads in the Customer updates table 'sys_update_xml, or you could browser the workflow\flows manually.
Note: I think flow and workflow scripts are stored here 'sys_variable_value'