i want to Auto update SCORING details from assessment results on RISK form

Venkataramudu A
Tera Contributor

HI All,

 

We have a requirement to auto update 'Inherent impact' , 'Inherent likelihood' , 'Residual impact' and 'Residual likelihood' values based on OOB risk assessment results on sn_risk_risk table

VenkataramuduA_0-1721055052946.png

 

 

 

Conditions are it should pick maximum priority selected out of 5 choices and update on Inherent Risk field on Risk form and for frequency of risk event, if 'once per year' is selected in assessment then '4-Likely' choice should be updated on 'Inherent likelihood' field on Risk.

 

Below are the risk assessment quationaries:

VenkataramuduA_1-1721055164110.png

 

same requirement for Residual risk fields

VenkataramuduA_2-1721055230047.png

 

Could you please help on this.

 

Thanks in advance

4 REPLIES 4

MP12
Mega Guru

Hello @Venkataramudu A , OOTB, the functionality to impact the risk scoring with the assessment automatically is in the Advanced Risk Assessment.

(Set to YES the sys_properties "Migrate to Advanced Risk Assessment" in the 'Advanced Risk Assessment Properties"). Note that you will have different risk scoring (inherent risk, control effectiveness, Residual risk) 

In the classic risk assessment, you need to build your own custom logic...

jaikishan1
ServiceNow Employee
ServiceNow Employee

Hi @Venkataramudu A ,
To add to above, the advanced risk provides a lot more features while integrating risk management to your decision making process.
You also have the flexibility to add scripts to calculate the scores for your assessments along with some pre defined scoring logics.
The complete details can be accessed from the documentation below:
https://docs.servicenow.com/bundle/xanadu-governance-risk-compliance/page/product/grc-risk/concept/a...

Please let me know if you have any further questions with respect to advanced risk.

Please mark this answer as helpful if ti resolves your query.

Regards,
Jai

Please mark this as helpful if it solves your query.

Regards,
Jai

Venkataramudu A
Tera Contributor

HI @jaikishan1  @MP12  Thanks for your response. currently we are not using advanced risk assessment. we need to auto update 'Inherent impact' , 'Inherent likelihood' , 'Residual impact' and 'Residual likelihood' values based on OOB risk assessment results. 

 

Could you please help on this .

jaikishan1
ServiceNow Employee
ServiceNow Employee

@Venkataramudu A ,

Without using advanced you would need to do customizations to read the assessment records and then write business rules on the table and scripts to update the records accordingly. The BR can be executed when the assessment's status is completed and then update the fields on the risk record.

Please mark this answer as helpful if it resolves your query.

Please mark this as helpful if it solves your query.

Regards,
Jai