IRM Is there a way where I can change the assigned to when an issue record is auto generated.
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‎12-20-2024 12:33 AM
When a control attestation fails, an issue record is generated and the 'assigned to' field is automatically filled OOTB. I believe this is handled by a script include which is read-only. Can I use a business rule to override the assigned to? Or is there any other alternatives?
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‎12-20-2024 01:58 AM
hi @KhalisRahman , you can override the method which is responsible for it on script include which extends base version of script include .
Other wise you can use business rule, go with before insert and update the field.