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‎08-10-2020 12:08 AM
Hi all,
I have a choice field which has four values 'Low,medium,high,critical', as per the value selected I have to display background colour in that field.I have Configured styles accordingly but still it doesnt show the background colour.
Can anyone just help me figure out what might be the issue?
Solved! Go to Solution.
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Policy and Compliance Management
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‎08-11-2020 01:09 AM
Hi
I am back with some information for you.The problem you are facing in the client script is because you have marked the field read only via dictionary entry.
Am I right?
I analysed it deeply & found
Other scenario where this approach fails when you have data policies defined for a field like in incident we have data policies on the priorty field.
I tried it.
If the field is custom field, you can proceed as:
Now what you can do:
- First of all if you want to achieve it don't mark it readonly via sys_dictionary entry.It is not possible if it has been marked as readonly via dictionary entry.
- Take this approach:
function onLoad() {
var rating=g_form.getValue("u_inherent_risk_score_rating");
if(rating == "1"){
g_form.getControl("u_inherent_risk_score_rating").style.backgroundColor="green";
g_form.setReadOnly('impact',true);
}
if(rating == "2"){
g_form.getControl("u_inherent_risk_score_rating").style.backgroundColor="light green";
g_form.setReadOnly('impact',true);
}
if(rating == "3"){
g_form.getControl("u_inherent_risk_score_rating").style.backgroundColor="yellow";
g_form.setReadOnly('impact',true);
}
if(rating == "4"){
g_form.getControl("u_inherent_risk_score_rating").style.backgroundColor="red";
g_form.setReadOnly('impact',true);
}
}
But you have to create a list edit view to prevemt that field to be edited in the list view.
Mark it helpful/correct.
Thanks
Sudhanshu
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‎08-10-2020 02:31 AM
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‎08-10-2020 02:40 AM
Hi Sanel,
I believe the onload client script is not making it read-only. possibly some UI policy is making it read-only
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎08-10-2020 02:43 AM
I am just asking is if the field is read only do the colors get applied?
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‎08-10-2020 02:47 AM
Yes styling is applicable on readonly as well as editable field.
Thanks
Sudhanshu
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‎08-10-2020 02:49 AM
I have shared the screenshots above , please have a look at it.
