Solved: Restoring BCM Plan in Draft State and its related ... - ServiceNow Community

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A team member was working on related assets in her Plan and accidentally deleted the entire Plan. We attempted to restore it and were successful in recovering the Plan record (sn_bcp_plan), but the related assets (sn_bcp_plan_asset) did not restored. This was the first time in two years; new to this issue.

Is there something I might be missing in the restoration process? If possible, is there a KB article or documented process available that outlines how to recover the related assets?

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Hi @Jules Edwards ,

May i know how did you recover the deleted record? as i just deleted one of my Plan and when i recovered, i can see my Related assets as well.

Method to recover:

Deteted Records Select your record and click on the UI action called :

Then it will ask in pop-up if you are sure to recover , you say "Yes".

For future refrence , please follow my answer : https://www.servicenow.com/community/service-management-forum/all-the-data-is-deleted-how-can-i-roll...

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1 REPLY 1

Hi @Jules Edwards ,

May i know how did you recover the deleted record? as i just deleted one of my Plan and when i recovered, i can see my Related assets as well.

Method to recover:

Deteted Records Select your record and click on the UI action called :

Then it will ask in pop-up if you are sure to recover , you say "Yes".

For future refrence , please follow my answer : https://www.servicenow.com/community/service-management-forum/all-the-data-is-deleted-how-can-i-roll...