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Resolved! What is the Use of OOB GRC.System user account with admin role.

Hello Experts,   The GRC plugins created an user account GRC.System with admin role. What is use of this user role and what will impact if I remove the admin role from the user account. is there any documentation about this user account ?   Thank you...

VJ12 by Tera Contributor
  • 1760 Views
  • 3 replies
  • 4 helpfuls

Multiple Risk response tasks creation

Hi Everyone, In current system when a risk is moved to respond state a risk response task gets created.  Can I change this functionality and create multiple risk respond tasks and assign them to users who are of same group?? If I change , will it bre...

Bindu by Tera Contributor
  • 1337 Views
  • 3 replies
  • 2 helpfuls

Policy Exceptions

Hello, I have been trying to get a better understanding of how others are using the Out of the Box Policy Exception module in ServiceNow.  To me, the process seems a bit counterintuitive in that approvals are the responsibility of control owners and ...

John C by Tera Contributor
  • 2015 Views
  • 2 replies
  • 2 helpfuls

Upload data into GRC?

Can we upload data into the GRC module via a CSV (or similar) to batch / bulk load the input?  

Risk Statement Hierarchy Relationships

Hi All,   I have a client scenario where one child Risk Statement has more than one Parent Risk Statement.   The issue is that the Parent field on the Risk Statement form is a single reference field.    Any idea, on what would be the best course of a...

Resolved! Identifying CIs that need to be scoped under an Entity Type

Hello community... Situation: I am building entities for SOX compliance and querying the cmdb_ci_database table Is there a way for me to easily bring in databases that are in scope for SOX controls without having to use and populate a custom attribut...

NoelinhoN by Mega Guru
  • 1152 Views
  • 2 replies
  • 0 helpfuls