GRC forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! Approval process on policy exception

Hi team,   I have three questions in regards to policy exception:   How approval process for policy excpetion is controlled in GRC. What if I want to modify the default OOB behavior that if there is no approval rule configured instead on going to req...

Resolved! Residual Risk Scoring.

Hi All, Can someone help me understand how residual score and calculated score are updated based on controls tied to risks? Is control compliance factor and risk factor used in this calculation ? Does this update even before controls are added to mit...

Resolved! LInk to Item/Control in Attestation Designer

Is there a way to link back to the Control/Profile in the actual Attestation? Example, we need all Service Catalog Items validated, I have setup a Profile Filter on the sc_cat_item table and I've got Controls created. Is there a way to add a link eit...

Gene Manuel1 by Giga Contributor
  • 1458 Views
  • 7 replies
  • 4 helpfuls

Resolved! Risk assessment at Policy Exceptions

Hi Community, could someone explain why the "original" risk scores seems to be saved to related risks when Requesting Risk Assessment on a Policy Exception.  There seems to be following fields (not visible on form) in the risk table that i can not fi...

Resolved! What is the purpose of policy exceptions?

Can anyone please tell me the purpose of policy exceptions? How are they linked to policy ? And who can create policy exceptions and the roles required to create them?  If anyone can share any link to the document that would be so helpful. Thanks

Sanel by Tera Expert
  • 1749 Views
  • 9 replies
  • 5 helpfuls

Resolved! Relate indicator supporting data to the entity

Hi All,   I'm trying to create a control objective, controls and indicators to verify my policies are not passed their valid to dates. so I have done the following: 1. Created a control objective 2. created an entity type that is pointing at the poli...

alexrozov by Tera Expert
  • 2412 Views
  • 6 replies
  • 3 helpfuls

Resolved! dot walking the body of email notification.

i have to create a notification, which gets triggered when a control goes into assess state.This notification should be received by the assessment responder. Email template:- Notification When Assessment Created for the Control Trigger Control.St...

kaushlendra by Giga Contributor
  • 2609 Views
  • 3 replies
  • 3 helpfuls

Resolved! Issues and Remediation task explaination for GRC.

I have 2 questions:-1) what is the role of priority field in issue form and what are its impact on other modules. 2) what is the purpose of Remediation Task in Issues Module, how does it affect an issue record.   Thanks,    

kaushlendra by Giga Contributor
  • 4193 Views
  • 2 replies
  • 9 helpfuls

Resolved! New button missing to create Entity Filters

In my personal Dev environment I am  no longer able to set up filters for my Entity Types because the NEW button is missing on the 'Entity Filters' tab. I did find that one of my Entity types seemed to be stuck saying 'controls and Risk were being Ge...

Scott Berry by Giga Contributor
  • 2181 Views
  • 15 replies
  • 7 helpfuls

Resolved! Is there a way to push risk back to Draft state automatically?

Hi, While we generate Risks from Risk Statements. Just wondering if there is way to move risk state from Monitor back to Draft automatically, like how we do it for Controls? I don't think there is any frequency concept in Risk Management App as such,...

rohitg by Giga Contributor
  • 1529 Views
  • 6 replies
  • 7 helpfuls

Resolved! How can we perform RCSA in the GRC solution?

Hi All, Can I know how we can achieve RCSA in ServiceNow GRC solution? It will be great if someone can explain the lifecycle of the Risk Management use case starting from entities up to roll up values.   Thanks in advance

Nithin4 by Giga Contributor
  • 2782 Views
  • 10 replies
  • 6 helpfuls