We're currently facing an issue while integrating ServiceNow with MS Teams to create risk events using the Now Virtual Agent. We keep encountering the error message: "Your Microsoft Teams tenant associated with is currently registered with instance."
We tried to troubleshoot by enabling the property "sn_va_teams.enable_va_override" system property to override it, but unfortunately, we're still encountering the same error.
The error message we're receiving now is: "Bad Request (400). A Bad Request (400) error has occurred. Please check that your instance is running and refresh."
We're feeling a bit lost on what steps to take next. Has anyone else encountered a similar issue or does anyone have suggestions on how to resolve this? Any help or guidance would be greatly appreciated!
Thank you in advance!
