Based on the sub category issue type values are available i want to auto populate the issue type

kranthi2
Tera Expert

Hi,

In the catalog item if based on the Category sub category values will be displayed and based on the sub category issue type values will display.

kranthi2_0-1706766391322.png

Here my requirement is if sub category and issue type values are same then once i select sub category i want the issue type is auto populate.

 

kranthi2_1-1706766520713.png

In the above screen sub category is MOP labels not printing, then Issue type is also MOP labels not printing

then issue type should be auto populate.

 

kranthi2_2-1706766723642.png

 

Thanks,

 

 

 

2 REPLIES 2

Abbas_5
Tera Sage
Tera Sage

Hello @kranthi2,

For similar kind of requirement, please refer to the link below:
https://www.servicenow.com/community/developer-forum/auto-populate-fields-based-on-category-sub-cate...

 

If it is helpful, please mark it as helpful and accept the correct solution.

Thanks & Regards,
Abbas Shaik

Hi @Abbas_5 

It is not as per my expectation

Thanks