Based on the sub category issue type values are available i want to auto populate the issue type
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01-31-2024 09:52 PM
Hi,
In the catalog item if based on the Category sub category values will be displayed and based on the sub category issue type values will display.
Here my requirement is if sub category and issue type values are same then once i select sub category i want the issue type is auto populate.
In the above screen sub category is MOP labels not printing, then Issue type is also MOP labels not printing
then issue type should be auto populate.
Thanks,
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02-01-2024 12:58 AM
Hello @kranthi2,
For similar kind of requirement, please refer to the link below:
https://www.servicenow.com/community/developer-forum/auto-populate-fields-based-on-category-sub-cate...
If it is helpful, please mark it as helpful and accept the correct solution.
Thanks & Regards,
Abbas Shaik
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02-01-2024 02:29 AM