Resolved! Configure maintenance and blackout schedules
I don't know why. I checked the similar post.https://www.servicenow.com/community/itsm-forum/configure-maintenance-and-blackout-schedules/m-p/3012984#M525904
Forum Posts
ITIL Expert and role it plays as an ITIL role position on Servicenow
Can anyone relate to being an ITIL certified and how it helps in carrying out the ITIL role in serviceenow?
Two step field in order guide is not working.
I did not see any changes after selecting the two step check box in order guide in Washington DC Version.
Non ITIL user not able to see the Attachment in the portal
Hi All,I am facing below mentioned issue, please assist on this.Requirement: We have a catalog item in that the attachment is mandatory once it is submitted approvals will trigger to the specific user(Non ITIL user). This user should check the attach...
How can I identify which notifications were added by Xanadu
Hi all,Is there a way to find out which email notifications(sysevent_email_action) in ServiceNow were created or added after Xanadu upgrade. Any tips on how to approach this would be appreciated.Thanks in advance!
Copy custom my notes from child to parent work notes in scoped application
As existing work notes and additional comments are not working as expected , created a custom field called my notes and created a after updated BR on custom filed to copy journal entry from child to parent Initially i used below BR which coping all t...
Flow Designer
Hello Developers,I have an requirement.I want to create a flow using flow designer.This will have 3 stask.When 1st stask is state = closed & closure code = successfulThen this will create 2nd stask.If 1st stask is skipped then RITM will be closed. If...
"Understanding ITIL with a Real-Life WiFi Example – Incident, Problem, Change & SLA Simplified!"
Ever wonder what ITIL really looks like in the real world?Let’s break it down with a simple and relatable example… WiFi during a meeting!Incident – Something broke!You're in an important online meeting, and suddenly your WiFi drops.You’re stuck, can’...
Custom application
I have a requirement where I need to " Prevent retired Services to be added to changes " so for that I have created a script include and list control in the affected CI's . and i have added that into the global application but here the issue is that ...
ATF - How to Select Options in Lookup Select Box When Not Available in Backend
The field displays five selectable options on the portal UI, but these options are not available in the backend when validating through the ATF test step.I also tried using the UI option in ATF, but it does not allow me to add/select the desired valu...
Change the order in under Subcategories in Service catalog
Can I change the order in service catalog under subcategories to change the order in items and related categories to first want to related categories than after Items
Inbound Email Action - Caller Set to Guest & Assigned To Not Populating
Hi everyone,I've created an Inbound Email Action in my PDI to automatically create an incident from incoming emails. Everything is working fine in terms of incident creation, and I’ve also added a new email record under System Mailboxes > Inbound > E...
Rest API Explore Get Response always Empty
Hello, When I run Rest API Explorer with Get function on the tables in my application in Dev-instance, the result is always empty. This problem only exists for 3 tables and the rest of the tables return the answer totally correct.With the empty Resul...
Service Now on premise integration with Active directory,outlook and other tools
I need step by step guide to integrate service now(on premise) with AD, outlook, and other call center tool.such as Avaya or other?one more question did on premise Service now have all the functionalities the same as that of the cloud?
Resolved! While running the ATF i am getting mentioned error even clicked on Add all errors to warning list
Hi,While running the ATF i am getting mentioned error even clicked on Add all errors to warning list. I have tried with the different browsers as well, still i am getting the same issue also i have clicked on Add all errors to warning list and add al...
