we have a catalog form like we need to get serial numbers based on configuration item selection .here some configuration items having multiple serial numbers so based on that we need to add serial numbers as drop down options when that configuration ...
Hi Community,I'm implementing a requirement in a Service Catalog item and need some guidance.Here’s the scenario:I'm adding a new field called 'Server Owner' just below the 'Server Name' field.The 'Server Name' field is a reference to the cmdb_ci_com...
Hi,I need to ensure there are exact 2 attachments added before user submit a request through service catalog without using DOM Manipulation.How can we achieve this requirement and what is the best practice in ServiceNow?Please help me to get this req...
ITSM Simulation - Task 8 is failing - even after following the instructions in document support.
Hi,I want to auto populate the user details based on the user selection in the Opened for: Please help me out i want to use the Scriptinclude for the same. Kindly help me out onChange and Scriptinclude for the same. Thanks,
When working with Catalog items, we often get variables that needs choices. a normal count like 10 choices are ok to create manually. but if we have a need to create 200+ choices and the feed is a excel then its a headache.Transform map is a good sol...
scenario : i created a table with name school and created a module also for that. after i am using the shortcuts to access the list and form view (schoole.list and school.for) in filter but i am not getting the expected forms. where i did a mistake?...
Hi Everyone, How to implement service Now survey trigger on Incident table that activates based on either:Every 60 days since the last survey, orAfter the 5th ticket since the last surveyCan some one help me out the solution.
i want to work in service now , i have many time create everything in my incident and problem table but i have not a task record for practice purpuse so any one provide the task for practice
this code is not working for me anyone please suggest if want any correction in code.
Hey, Anyone know the alternative way of Include Attachment checkbox in Email notification. I am trying to create an email notification on incident record and want to send that notification with attachment on incident record on certain state of Incid...
Objective:Create a scheduled job to manage requested approvals for sc_req_item records. The job will send notifications on the 4th and 6th day of requested approval and cancel the request along with associated approvals after the 8th day.Detailed Req...
Hi,I want a ServiceNow Admin Document in PDF format from Official website of ServiceNow.Please help me out the link for ServiceNow Administration document Thanks
Hi All,I’m facing an issue related to exporting data from the KB Knowledge table, and I would appreciate your insights.Here’s the scenario:• I applied a specific filter on the KB Knowledge table and found a total of 206 records.• Using my admin acces...
Hi all , Only 1 user was redirecting to logout page when user connects to ServiceNow service portal. We configured SSO with azure. Even from azure ad we check the user details and created with the same details available in azure ad. but also user st...
