ITSM Simulation - Task 8 is failing
ITSM Simulation - Task 8 is failing - even after following the instructions in document support.
Forum Posts
Resolved! I want to auto populate the user details based on the user selection
Hi,I want to auto populate the user details based on the user selection in the Opened for: Please help me out i want to use the Scriptinclude for the same. Kindly help me out onChange and Scriptinclude for the same. Thanks,
Creating choices for any question through excel
When working with Catalog items, we often get variables that needs choices. a normal count like 10 choices are ok to create manually. but if we have a need to create 200+ choices and the feed is a excel then its a headache.Transform map is a good sol...
Resolved! Not getting the expected form while searching the shortcuts in filter (All)
scenario : i created a table with name school and created a module also for that. after i am using the shortcuts to access the list and form view (schoole.list and school.for) in filter but i am not getting the expected forms. where i did a mistake?...
Survey trigger Condition
Hi Everyone, How to implement service Now survey trigger on Incident table that activates based on either:Every 60 days since the last survey, orAfter the 5th ticket since the last surveyCan some one help me out the solution.
i am a fresher need a pdf some task
i want to work in service now , i have many time create everything in my incident and problem table but i have not a task record for practice purpuse so any one provide the task for practice
I want to display my name when incident form is loading using script include.
this code is not working for me anyone please suggest if want any correction in code.
Include attachment to Email notification on certain condition
Hey, Anyone know the alternative way of Include Attachment checkbox in Email notification. I am trying to create an email notification on incident record and want to send that notification with attachment on incident record on certain state of Incid...
Handling of Requested Approvals for sc_req_item
Objective:Create a scheduled job to manage requested approvals for sc_req_item records. The job will send notifications on the 4th and 6th day of requested approval and cancel the request along with associated approvals after the 8th day.Detailed Req...
I want a ServiceNow Admin Document in PDF format from Official website of ServiceNow
Hi,I want a ServiceNow Admin Document in PDF format from Official website of ServiceNow.Please help me out the link for ServiceNow Administration document Thanks
Issue with Exporting Records from KB Knowledge Table
Hi All,I’m facing an issue related to exporting data from the KB Knowledge table, and I would appreciate your insights.Here’s the scenario:• I applied a specific filter on the KB Knowledge table and found a total of 206 records.• Using my admin acces...
user redirect logout page directly
Hi all , Only 1 user was redirecting to logout page when user connects to ServiceNow service portal. We configured SSO with azure. Even from azure ad we check the user details and created with the same details available in azure ad. but also user st...
user going to deactive the group we need to display the active records associated with that group.
When user going to deactive the group we need to display the records from multiple tables associated with that group like incident, problem, change like that. So we need to write the onChange client script in Active field.please let me know which is ...
Resolved! Configure maintenance and blackout schedules
I don't know why. I checked the similar post.https://www.servicenow.com/community/itsm-forum/configure-maintenance-and-blackout-schedules/m-p/3012984#M525904
ITIL Expert and role it plays as an ITIL role position on Servicenow
Can anyone relate to being an ITIL certified and how it helps in carrying out the ITIL role in serviceenow?
