Resolved! Catalog filed instructions
I am not able to add instruction text in catalog varaibles, while saving the form it disappear.
Forum Posts
I can only see EMAIL as contact preference but I also want to add SMS and PHONE.
Please tell me the way to do it.
Resolved! workflow
Hi All,i'm new to workflow. i Have one task to fulfill the request in cat item is : Request Submitted >> SCTask assigned to one group >> Fulfilled >> SC Task assigned another group>> Fulfilled & Closed.Please anyone guide on this flow and all ne...
How to set the display conditions for tour
How to set the display conditions for toursAccording to my research on NowSupport, it is mentioned that you can set which roles will see the tour when creating it. For example, if you set the role to sysadmin, does that mean users with the sysadmin r...
Email notification on project task changes
Good morning,Please help me to resolve this issue as its a priority On the email Project task status change notification, the requirement is to add the Project name and project number, which I added as highlighted in the screenshot.The issue I'm havi...
Write a fix script to map fields and also populate it
So, there are 2 tables Basedata Cost center and Cost Center.There is an after business rule which sets the fields which we receive in the message from ICU into Cost Center table.Now, I want to write a fix script which will update the 1 yr old records...
Adding attachments to Email
We want to send attachment available in sctask1 through email .The email gets trigger after closure of sctask 6. We wrote the business rule at certain condition but it is not working . can anyone please help me how to get this ? (function execut...
when the description field values changes in incident table, the states should track
when the description field value changes, the states should be in new or in-progress the activity logs should be captured at incident table how to achieve this by using flow designer
Resolved! Query regarding Field - Number on custom table
Hello Community!! I've a custom table in global scope with Number field on it , we are just setting up this table where user will be manually creating an entry.This table will be shows under related list of Table - Incident in ITSM. For this table we...
selected as default
we have "Select the related servers to be decommissioned" variable, we are passing all sap servers based on "Select SAP System ID to be removed" backend table is (Sap application) sap application selected.when user selected sap application(Ex: Sap ap...
ServiceNow Report View All option not visible
Hi Team,I have created a "Table" report (task table report) and added report to the dashboard, but i am unable to find the "view all " option in dashboardhow to show the view all option in dashboard please help me.for example: i want like below snap ...
Resolved! ITIL V4
Hi All,I plan to take ITIL V4 exam,how to prepare for the ITIL V4 certification. Please guide me on how can I get the certification, what content I should know to take the exam, is that course available in ServiceNow learning? Any useful information/...
Want to know about, what is glide and how to use it...?
I am new to ServiceNow? Please assist..
While running the ATF i could see Cloud Runner what is main usage of the same
Hi,While running the ATF i could see Cloud Runner what is main usage of the same. Please find the below screenshot for your reference. Thanks,
