Guided Learning: ITSM fundamentals
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Courses

Hi  I need assistance with my learnings, whenever i am about complete a course, a new one appears even though i have not completed.  below is the screen short. Please advise if i should start preparing for the exam on the System administrator which i...

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PhillemonBS by Tera Contributor
  • 493 Views
  • 1 replies
  • 1 helpfuls

Resolved! workflow

Hi All,i'm new to workflow. i Have one task to fulfill the request in cat item  is :   Request Submitted >> SCTask assigned to one group  >> Fulfilled >> SC Task assigned another group>> Fulfilled & Closed.Please anyone guide on this flow and  all ne...

Email notification on project task changes

Good morning,Please help me to resolve this issue as its a priority On the email Project task status change notification, the requirement is to add the Project name and project number, which I added as highlighted in the screenshot.The issue I'm havi...

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Sonali01 by Tera Contributor
  • 1540 Views
  • 3 replies
  • 1 helpfuls

Adding attachments to Email

We want to send attachment available in sctask1 through email .The email gets trigger after closure of sctask 6. We wrote the business rule at certain condition but it is not working . can anyone please help me how to get this ?      (function execut...

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