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07-21-2025 09:25 AM
Hi community
my flow is going straight to cancelled when I reject the request. It's not updating the fields i set up to updated once the request is rejected
Solved! Go to Solution.
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07-21-2025 10:36 PM
Hi @TalitaA ,
That's because of OOTB Business rule (name :Set Request State)
if approval is set to rejected
stage and state will be set to closed incomplete
Please mark my answer as helpful/correct if it resolves your query.
Regards,
Chaitanya
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07-22-2025 10:32 AM
Hi @TalitaA ,
Thanks for marking the response as helpful
could you please close the thread by accepting my response as correct if it helped
Thanks
Chaitanya
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07-21-2025 11:47 AM
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07-21-2025 10:36 PM
Hi @TalitaA ,
That's because of OOTB Business rule (name :Set Request State)
if approval is set to rejected
stage and state will be set to closed incomplete
Please mark my answer as helpful/correct if it resolves your query.
Regards,
Chaitanya
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07-22-2025 10:20 AM
Thank you so much for your help
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07-22-2025 10:32 AM
Hi @TalitaA ,
Thanks for marking the response as helpful
could you please close the thread by accepting my response as correct if it helped
Thanks
Chaitanya