flow is going to cancelled when approval is rejected

TalitaA
Tera Contributor

Hi community 

my flow is going straight to cancelled when I reject the request. It's not updating the fields i set up to updated once the request is rejected

2 ACCEPTED SOLUTIONS

Hi @TalitaA ,

 

That's because of OOTB Business rule (name :Set Request State)

 

ChaitanyaILCR_0-1753162448970.png

 

if approval is set to rejected

stage and state will be set to closed incomplete

 

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya

 

View solution in original post

Hi @TalitaA ,

Thanks for marking the response as helpful 

 

could you please close the thread by accepting my response as correct if it helped

 

Thanks

Chaitanya 

View solution in original post

8 REPLIES 8

TalitaA
Tera Contributor
 

Hi @TalitaA ,

 

That's because of OOTB Business rule (name :Set Request State)

 

ChaitanyaILCR_0-1753162448970.png

 

if approval is set to rejected

stage and state will be set to closed incomplete

 

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya

 

Thank you so much for your help 

Hi @TalitaA ,

Thanks for marking the response as helpful 

 

could you please close the thread by accepting my response as correct if it helped

 

Thanks

Chaitanya