Guidance for ITSM

[XavierHeart]

Hi folks,

I am new to Servicenow, I need guidance in ITSM module so that I can start my career as a developer.

Thanks

[Pooja Limbani]

To start with Set up your ServiceNow Personal Developer Instance, get familiar with key modules like Incident, Problem, Change, Catalog.
Understand what tables, records, forms, and workflows are.
Start Learning Scripting

Focus on:

• Client Scripts: for UI interactions

• Business Rules: for server-side logic

• Script Includes and GlideRecord: for querying and reusable code
  Practice writing small scripts that do things like auto-fill fields or validate entries.
  Lastly, Take Official Training & Certifications like ServiceNow Fundamentals for clearing your Core concepts and you get to do hands-on
  Application Developer  - Learn how to build scoped apps
  followed by CSA (Certified Sys Admin)

Help future readers out—mark the answer and close the thread if it helped you! 😊

[XavierHeart]

Thanks @Pooja Limbani 
Can you guide me through scripting part for client script and BR like from where I can learn or build command on them.

[RathanK]

Hello @XavierHeart 

First of all, Glad that you started learning ServiceNow.

Well, you can learn the Scripting Concepts from the Now Learning there is a course called "Application Development Fundamentals OnDemand" Where you can learn all the development Concepts. If not, If you are only looking specifically for Scripting like CS or BRs, then you can able to refer the YouTube couple of YT Channels which personally helped me to get knowledge on Scripting are "Learn ServiceNow with Ravi", "TechwithPri", "SaaS with ServiceNow", or you can find the courses in Udemy as well!

If my response is helpful to you, punch a Thumps Up and Acknowledge the Accept the Solution. That would be really great.

Thanks and good luck to you!

Regards,

Rathan K

[Pooja Limbani]

Apart from mentioned ServiceNow courses, there are many youtube channels and Udemy courses like:

Basic ServiceNow Scripting for Beginners

ServiceNow Scripting

Help future readers out—mark the answer and close the thread if it helped you! 😊