Add more fields on mobile agent list screen

Community Alums
Not applicable

Hi All,

I have a requirement to display more details on work order task in the list screen in ServiceNow mobile app, How can I add more fields in the list. Please help me with the steps.

Thanks

 

4 REPLIES 4

Amarjeet Pal
Kilo Sage
Kilo Sage

Hello @Community Alums ,

 

Check in the Applet Launcher , search for work order task. Check for data items and in that you can edit the fields.

 

Thanks

 

Community Alums
Not applicable

Hi @Amarjeet Pal ,

Thank you for your reply, I have checked the data item in mobile app builder but there was no option to add or remove fields. 

I want to make changes in the list screen as given in screenshot below.

PrachiShahare_1-1707908117162.png

Thanks

James Chun
Kilo Patron

Hey @Community Alums ,

 

You should be able to edit it through the Mobile App Builder.

  1. Navigate System Mobile > Mobile App Builder
  2. Search and open the application Field Service Mobile
  3. Find the screen to edit and apply your changes

I am not sure which screen you are referring to but you should be able to find it from the list.

 

Hope it helps, thanks!

Community Alums
Not applicable

PrachiShahare_0-1707907800846.png

As shown in this screenshot, I want to add more fields in the list screen. Is there any way to achieve this?

Thanks