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Approvals Still Triggering in Custom Flow for Hardware Inventory Stock Requests Despite Removal

kalakaramad_20
Tera Contributor

I’ve created a custom flow for hardware inventory stock requests using Flow Designer copying oob flow , intending to skip approvals and directly generate a task. Despite removing all approval steps from the flow, approvals are still being triggered when a request is raised. Has anyone experienced this issue or know where else approvals might be getting triggered? Any guidance on how to ensure only a task is created without requiring approvals would be appreciated.

3 REPLIES 3

Runjay Patel
Giga Sage

Hi @kalakaramad_20 ,

 

Check from record which all flow are getting attached to record and check the flow context. Also try to change the trigger condition of oob flow.

 

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Runjay Patel - ServiceNow Solution Architect
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Will try!

Hi @kalakaramad_20 ,

 

Let me know if still issue not resolved. If resolved then mark the answer correct please.

 

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If you found my response helpful, please consider selecting "Accept as Solution" and marking it as "Helpful." This not only supports me but also benefits the community.


Regards
Runjay Patel - ServiceNow Solution Architect
LinkedIn: https://www.linkedin.com/in/runjay
YouTube: https://www.youtube.com/@RunjayP

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