Asset receiving by external customers in CSM portal
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-15-2025 08:18 AM
I am implementing HAM pro in our instance and we use CSM. We have external customers that use our hardware which we manage. When we are transferring devices from our warehouse to the customers stockroom/location, how do you handle the receiving of the devices by an external customer? I would like them to be able to complete the transfer order line for receiving but haven't found any out of the box integration to the CSM portal for this. Wondering the best way to handle this requirement.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-15-2025 08:35 AM
Go through procurement plugin and see if you are looking for below,
Thanks,
Bhuvan
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-15-2025 10:46 AM - edited 08-15-2025 10:47 AM
The documentation from ServiceNow does not address the use case that i am referring to so these links aren't helpful unfortunately. Thanks
