Forum Posts
Hardware source asset
Dear Experts, I need your Help. I am trying to deploy assets that have been sourced and ready to deploy. The Asset ready to depoly But under the task I am not Variable stays empty. Please help. Thank you
condition for the notification
Hey. I need to build a condition for the notification so that an email will be sent only when the additional comments are changed by the assigned to. I have tried this code but it didnt work: can someone fix it for me please
Mid server in PDI
Dear Team I am very new to ServiceNow. I have created a PDI to test out the discovery, the plugin for discovery is activated.But i dont see way to navigate to MID server app to configure my MID server VM, what and how do i need to install to get that...
Computer Model changed with SCCM Service Graph integration
Hello,We recently configured the SCCM Service Graph Connector and are running in to two issues with data being change when the import completes.Both the model name and assigned to fields are being overwritten with what is in SCCM instead of the model...
Resolved! Hardware Asset cost and Hardware Model
Hello I just wanted to know what is the difference between hardware asset cost and hardware model cost & how the hardware asset cost captured and also wanted to know when the purchasing particular model of asset how the cost derived in the purch...
Bad Intune data was imported into our HAM module. Help!
When our HAM module was implemented prior to me coming on board, the implementation partner recommended we connect via servicegraph to our Intune instance. This data source was not and continues to be inaccurate. I have several thousand devices tha...
Resolved! Coupa Spoke in PDI
Hi, I am looking to integrate Coupa Spoke into ServiceNow. Does anyone have experience with this and has any recommendations?Also, is it possible to get this into my PDI so I can experiment and see how it will work, before I introduce it as an option...
Request item is moving to fulfilled state instead of close complete while using hardware request
Hi,We are trying to order a hardware catalog item which has Standard Hardware Asset flow. After submitting the request, we are able to create the source request and purchase orders. After closing the purchase order, we are able to get the catalog tas...
record producer
Hey I have a record producer that opens a new incident form for me. When I fill in the fields in the record producer and press submit, the incident form opens, and in the activity Action taken is added to me with the sys_id of a record from the form ...
record producer
Hey.Would appreciate help..I created a record producer: I created a caller_id variable that refers to the sys_user (User) table: My script include: And then I used the Reference qualifier and calling in my script include when i call the caller_id i g...
Move model to different class
How can I move a model from one class to another?Background: A colleague created "Special purpose" in the Asset Class alm_hardware and the parent_category "Company". He made a mistake here from my point of view. The "Special purpose" container is bas...
Vendor list in purchase
Hello In the vendor list how we can disable the 2nd choice with 0 INR in the dropdown regardsHarshal Nirmal
Resolved! How to pass Dynamic Parameter in REST to pull device information from Azure Intune.
Hello Team, I have a question regarding passing dynamic parameters in a REST Message, specifically when pulling information from Azure Intune. The issue is that the Microsoft graph URI contains spaces, and when trying to use it in ServiceNow, the spa...
Resolved! Best way for creating a workspace
Hi All, We are planning to build a workspace from scratch. What are the better ways to build it.Can anyone please guide me on this. Also any resources on this would be helpful.
