Listcollector with dynamic values in MRVS
Can we use List collector in MRVS for dynamic values?
Forum Posts
Create Duplicate of Intune Robust transformer using Integration Hub ETL
Hi Everyone,I'm working on "Service Graph Connector for Microsoft Intune" to get the assets to ServiceNow from Microsoft Intune.ServiceNow Store - Service Graph Connector Support ToolsService Graph Connector for Microsoft Intune (2.5.0) (servicenow.c...
Unable to Reactivate OOB Flow "Standard Hardware Asset Request"
I deactivated the OOB flow "Standard Hardware Asset Request" to test something, and now I'm unable to reactivate it. Could someone please assist with this issue?
How to prevent the insertion of specific domain data
Hi all,I am working on the implementation part of the HAM, where i have a requirement to prevent the data for the specific domain.If i elaborate the requirement, Data is coming from Intune discovery source side with 2 different domain side UK and Ir...
generic hardware model request and associate specific hardware models and/or vendor catalog items
Outcome needed: create a generic hardware request item that will be able to be sourced from multiple actual hardware models. Generic hardware requestThe client is creating hardware items for the users to request based more on their role. E.g. apple ...
Adding additional fields to update asset from mobile app
Hi Team,I am trying to add more fields that a service desk agent can update using mobile app when they scan an asset tag using a mobile app. OOTB- we just see 3 fields:StateLocationAssigned toI need to add:Asset tagSerial numberSo that the agent can ...
User not getting added to AD groups
Hi All,In our AD integration when we check the flow. flow is working fine there is no error. but it's not able to add Users in AD groups. We check with every single possibility. earlier it said Mid- Server issue. we fixed that issue. but now it's not...
Resolved! Why isn't the request line field updated on the asset form?
The request line field is not updated on the asset form for transfer and local orders, and is only updated for purchase orders. In the AssetAutomationAPI script include, I can see that this is intentional as the OOB script include has a comment sayin...
Role of a business Analyst in Asset management (HAM & SAM)
Hello everyone,Could anyone explain what role a business analyst would play in asset management (Ham & Sam)? Thanks in anticipation of your response.
Resolved! Updated models are not captured in update set after publishing them to hardware catalog
Hello,I published some hardware and consumable models to hardware catalog using the related link "Publish to Hardware Catalog" and in my update set I have only updates related to the new hardware catalogs created so I don't have the models updated wi...
Asset Mgmt / Protection
Hi,We are reassessing our asset management policies and procedures to protect our assets. Do you have any case studies or perspectives from other companies that highlight the policies & procedures used to protect and govern assets via HAM?
Resolved! Automatic associate Asset and CI based on matching serial number
Hello Team, I am inquiring about the out-of-the-box functionality in ServiceNow regarding the automatic relationship between records. Specifically, when a new record is created in either the Asset table (alm_hardware) or the CI tables under hardware ...
Resolved! ITAM process guide documentation HAM Standard
Hello I'm looking for the ITAM process guide which covers HAM standard. Apparently, I can download it from the ServiceNow website but I can find it. Can anyone help, please. Thanks
Anyone tried to extend the Asset Hardware table (alm_hardware)?
We will be utilizing "HP Asset Push" integration with our instance. HP had us create staging table and transform in global scope. As part of this integration, we will need to map ~20 fields. Our architecture team would like us to avoid customizing...
Veeam One integration stopped working
Hi All, We just recently established a VeeamOne integration with ServiceNow using the native connector inside of Veeam One. It worked for over a month and then stopped working on its' own. We're a fairly new shop, it works with the dev profile, doesn...
