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Resolved! How to map asset with location

Hello,How to map locations with assets and linked them to the right stockroom in HAM?Can you help?Thanks!RegardsDanMa

DanMa by • Tera Contributor
  • 1248 Views
  • 1 replies
  • 1 helpfuls

Duplicate record creation in flow

@Ankur Bawiskar  @Community Alums @Sohail Khilji @Maik Skoddow  or anyone please help I have a flow step which will check the rest action and trigger the flow daily basis with the creation record actionso if in the Case how can i stop duplication rec...

ARAVINDA11 by • Tera Contributor
  • 725 Views
  • 6 replies
  • 0 helpfuls

Resolved! Knowledge24 Content

There was mention at the Conference that the Presentations used in the sessions would be available after the Conference.  Does anyone know where this are being posted?  I checked the K24 site and they have only published the Videos of the Sessions.  

rikjones by • Tera Expert
  • 685 Views
  • 1 replies
  • 1 helpfuls

Resolved! Proper way to create a computer asset.

We are looking to implement HAM and when we create the asset from the Hardware Asset workspace it does not create the configuration item for the computer is this normal or are we missing a step?

ATF

FAILURE: Cannot submit 'incident' form. There is no form currently open

Resolved! Stockroom - distribution channel 'rank'

Hi,Can you explain simply what exactly 'rank' means while distribution channel is set up?And give example?RegardsDanma

DanMa by • Tera Contributor
  • 1028 Views
  • 2 replies
  • 2 helpfuls

Cascading Timeline of All Projects

I`m looking for a solution to visualize all projects in a cascading timeline view, similar to the Investment Portal. The issue with the Investment Portal is that you cannot drill down to more than a milestone. In the planning console we can go down t...

How to attach one attachment to several records

Hey all, We have a situation where we want to attach information from a manufacturer to multiple hardware model lifecycle phases as evidence of a hardware lifecycle date. The issue we're running into is that we don't have an out of the box approach (...

HAM_MAN by • Mega Contributor
  • 1405 Views
  • 2 replies
  • 0 helpfuls

Acceptance Testing for Hardware Assets

I have a customer who has the following process they want to implement in HAM.  *  Work with vendor(s) to identify a potential model to meet customer requirements (i.e. Dell and HP for workstations)*  Acquire a sample of identified models to test to ...

wbranch by • Tera Contributor
  • 687 Views
  • 1 replies
  • 0 helpfuls

Resolved! How to remove final 3 characters from 200+ records 'Name' string

How would we go about trimming the last 3 characters off the name string of every single computer record? They all have CPU at the end of them, which we want to strip out completely. I found a bit of script that I think will help, but what's the best...

StewartF by • Tera Expert
  • 3245 Views
  • 19 replies
  • 2 helpfuls