Hello, In our environment we have physical servers that are reimaged during the lifecycle of the hardware asset. When the server is reimaged the CI name and other configurations are changed. What is the best practice for retaining previous CI inform...
Dear Experts, we are facing an issue with duplication, The reason the serial number is not populating with ci, even though the script on assetandci has if (ciClass != '') {var ciSysId;var ci = new GlideRecord(ciClass);ci.initialize();ci.asset = ass...
I want to send the notification to assigned_to user on alm_asset table . When Retired date is prior 90 days.through Flow Designer. Please suggest me the answer. Thanks in Advance,Shashikant Patil.
How to install this plugin in the personal developer instance?Plugin name = "Hardware Asset Management (com.sn_hamp)".
What is the difference between data certification and the attestation processes? Is there a process to validate asset record data also?
Hello everyone, I am having an issue with transfer order's when I transfer consumables they remain in the original stockroom under a sub state of pending transfer. All of the transfer task are complete so I am not sure why they are stuck in the origi...
Hi all, I was wondering why the selection (as well as edit buttons etc) are not shown by default on workspaces.I do realize you can add buttons through the actions & components menu on the workspace experience, but are there any OTB settings that dis...
Hello Gents,This is regarding Reports and Dashboards specifically for IT Assets Management. I'm wondering if we can filter the overall content of the dashboard using one filter.I'm not talking about the normal interactive filters.i'm talking about fi...
Hey community, I have a requirement where I need to bulk update assets with different values. Kindly assist me with the script.
Hi Will EOL/EOS in Hardware Model affect Status?For example, will EOL/EOS automatically change to Status after expiration? Thanks
HI Everyone,I am facing issue like when I am testing the flow in flow designer its working fine and I am able to see the flow execution, My flow triggering point is service catalog.But when I request catalog item my flow is not getting trigger. I am...
Hello All,Can anyone guide me on How to create or share the Reports on Hardware Asset Workspace? Thanks in Advance
Hi Community As part of sccm output for last login timestamp field I am getting some 18 digit number instead of date. How can I convert this into date n set in the target field.
Purpose of "Legal Hold" in Hardware Asset Management and where we can find it in ServiceNow?
I'm dealing with an issue in creating new hardware assets where the equipment model is not being recognized as an active choice. In our onboarding process, when a new hardware model is created, it is set to a status of "Pending". Pending signifies th...
