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Hi Team,i need some help to find out ServiceNow OOTB defaults asset classes, in instance very limited information available.either in alm_assets or assets model category, is there any pre defined list of classes available for references.
How are Software and Hardware models created in ServiceNow?How model lifecycle created in ServiceNow?is it through discovery or ServiceNow content team create those
Im looking for a way to streamline the re-validation process for our end users to be able to update the End Date for this Usage field. Context: When assigning assets to end users, we select Usage type for the asset (Primary, Secondary, Loan, etc). Fo...
@Ankur Bawiskar @Community Alums @Dr Atul G- LNG OR ANYONE Can you please share the List of Role which we have for HAM & SAMWhat is the use of role
Hi All, I got a requirement to remove the duplicate records , I have over hundreds of duplicate records in u_laboratory_id table, there are more than one record for each lab id with duplicate active '1' flag , but there should be only one active flag...
I have a requirement to give a group only read-only access to the model table but give complete(create, read, update, and delete) access to the asset table and that group should have access to HAM mobile features as well. I have to create three group...
@Community Alums @Ankur Bawiskar @Dr Atul G- LNG or anyone please help me how can I achieve this scenario ON Premise network discovery to check all the assets device has been discovered or not if not how to fix the issue? how to run a quick range a...
Hello! I'm working on a ServiceNow instance which is using the Service Graph Connector for SCCM. This connector wasn't working for a few months in the instance and was later fixed. After asset data began flowing again from SCCM to ServiceNow, Servi...
Hi All, I have gone thru' the release notes of HAM in Washington release. https://docs.servicenow.com/bundle/washingtondc-release-notes/page/release-notes/summary/rn-summary-new-features.html I see most of them are HAM pro features. Can anyone help m...
We have recently purchased some Sophos Firewalls however these are not visible to ServiceNow Discovery and therefore needing to be manually created.When trying to add them via the CI Class Manager there appears to be no child class for Sophos Firewal...
Hi AllmNeed ham pro features in the Washington release. This is very urgent, appreciate your immediate response.
Hi Community, How to check that newly created variable is attached to the existing RITMS? If it's not attached the how to attach new variable to existing RITMS. Thanks,Manu
Hi All, I looking for HAM Pro feature upgrades from Utah Vs Vancouver Vs Washington Release. can you please let me know document or PPT or KB which has the feature upgrade input.
Hi All,I've had a requirement to check the quantity of consumables over time in our stockrooms.Essentially, I need a line report that shows a trend per day in consumption of the device.In this example, headsets. I need to see that I start on 01/01/20...
how to set the scheduled job to run from monaday to Friday only weekdays and also other job to run only on weekends SAT and SUN. Can any one please?
