Compatible Scan Guns for Mobile Agent App

[AndyB5000]

Is there a list anywhere that shows the compatible scangun technology that works with the Mobile Agent App?  We are designing Asset receiving and Asset Audit and want to utilize the Mobile App, however, using a cell phone is not optimal in a large warehouse type space.

[Paulo Andrielli]

Do you have the PRO version of Servicenow? It seems that the core version has only the following modules:

- Mobile asset receiving

- Mobile my assets

The PRO version has these ones:

- Asset inventory audit

- Asset bundles, bulk transfer

- Remote asset receiving

- Asset disposal

- My locker - Hardware assets

[NorthEast]

I found an article explaining the config of an external scanner. It lists 4 compatible ones.
https://www.servicenow.com/docs/bundle/yokohama-mobile/page/administer/tablet-mobile-ui/task/enable-...

I hope this helps.