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Hello All,I am struggling coming up with an interactive report that shows me the number of assets by Contract Lease End Date. I discovered a way to show this data but am unable to add a filter to show me only certain End Dates or Locations. We are ...
Hello everyone, I am attempting to do bulk imports for PO's that have a lot of assets on them. I got the import working and can link them to the PO but it is adding the assets and not deducting them or syncing them with what needs to be received. Any...
I recently started a job, the previous person already left. I am reviewing a Report previously built. I am very familiar with Reports, however I am unclear on this.Table: alm_assetThese two Conditions were added: (1) Configuration Item.Reporting c...
Hello Team or @Ankur Bawiskar @Community Alums @Dr Atul G- LNG or anyone of you please guide , To normalize the Software model we have Normalization Rule for SAMThe same way If I want to do normalization for HAM how can we achieve it for example If ...
Looking for an option/feature to import hardware & software contracts from the Oracle Financial Cloud (Oracle Fusion) to ITAM Contract Management. Please suggest if this is possible.
Hi Team,i need some help to find out ServiceNow OOTB defaults asset classes, in instance very limited information available.either in alm_assets or assets model category, is there any pre defined list of classes available for references.
How are Software and Hardware models created in ServiceNow?How model lifecycle created in ServiceNow?is it through discovery or ServiceNow content team create those
Im looking for a way to streamline the re-validation process for our end users to be able to update the End Date for this Usage field. Context: When assigning assets to end users, we select Usage type for the asset (Primary, Secondary, Loan, etc). Fo...
@Ankur Bawiskar @Community Alums @Dr Atul G- LNG OR ANYONE Can you please share the List of Role which we have for HAM & SAMWhat is the use of role
Hi All, I got a requirement to remove the duplicate records , I have over hundreds of duplicate records in u_laboratory_id table, there are more than one record for each lab id with duplicate active '1' flag , but there should be only one active flag...
I have a requirement to give a group only read-only access to the model table but give complete(create, read, update, and delete) access to the asset table and that group should have access to HAM mobile features as well. I have to create three group...
@Community Alums @Ankur Bawiskar @Dr Atul G- LNG or anyone please help me how can I achieve this scenario ON Premise network discovery to check all the assets device has been discovered or not if not how to fix the issue? how to run a quick range a...
Hello! I'm working on a ServiceNow instance which is using the Service Graph Connector for SCCM. This connector wasn't working for a few months in the instance and was later fixed. After asset data began flowing again from SCCM to ServiceNow, Servi...
Hi All, I have gone thru' the release notes of HAM in Washington release. https://docs.servicenow.com/bundle/washingtondc-release-notes/page/release-notes/summary/rn-summary-new-features.html I see most of them are HAM pro features. Can anyone help m...
We have recently purchased some Sophos Firewalls however these are not visible to ServiceNow Discovery and therefore needing to be manually created.When trying to add them via the CI Class Manager there appears to be no child class for Sophos Firewal...
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