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Configuration to Asset sync through scheduled job: company field sync failed for few records

mounika107
Tera Contributor

We are having intune integration in place for importing configuration items. If it is a hardware , as per the OOB, assets are automatically getting created through scheduled job. But for few of the assets, the company field didnt sync. I tried by manually creating a new CI and executed the scheduled job to create a related asset, it updated company for the asset. Any reason why it failed for few records

mounika107_0-1764177885602.png

Also observed that, for the CIs( that the created assets with empty company) having the update number as 1 for asset updation in the audit history(history-list).
whereas for the CIs (the created assets that company got synced) having the update number as 2 for asset updation skipping the update number 1 in the audit history(history-list).

1 REPLY 1

Pratiksha
Mega Sage
Mega Sage

Are you saying the company is present on CI, but not getting updated on Asset table?