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12-21-2023 07:15 AM
Out of the box, ServiceNow does not provide assets level reporting for various milestones of the product lifecycle. For instance, if I need to find all assets that are currently past end of life milestone... I must copy and paste the model names into a report. This is challenging to create repeatable processes in an efficient manner.
Has anyone solved this challenge using the Content Library and views? Any other solutions?
The goal would be to have a report source/view/table built with minimal customization to be able to forecast future assets expiring, query for those already expired ( End of Life or End of Support (when end of life does not exist) so on and so on.
Open to any and all suggestions!
Solved! Go to Solution.
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03-05-2025 07:13 PM
Hi,
I had the same scenario and was pointed to the following table:
sn_hamp_assets_capital_planning_view
Not sure how long this has been available but seems to do the trick by creating a view between
cmdb_hardware_product_model
alm_hardware
cmdb_hardware_model_lifecycle
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03-07-2025 08:51 AM
Thanks! Good thing we're running HAM & SAM Pro! 😁
