If user made any modifications more than 4 records on consumer table by same Userid(same person) in same day. If this condition meets, Then we need to send a email to Servicenow instance. In order to check in system logs when they need.
Hi Team, I need one help where we can write some rules for validation. We have catalog items where users can request for assets or hardwares and further it'll create a Catalog Task to check stocks . We have one requirement, where the client is askin...
Hi All, Recently during HAM implementation, we received question from customer about missing asset during transfer order. We simulate the transfer order by creating two transfer order lines and marking one of the transfer order line with status "Clos...
Hi All, We want to find out all models got normalized in last 3 months. Please let us know if there is report we can prepare for this. Any guidance will be much appreciated. Thanks,Akshay
I requested a hardware asset in the service catalog, and after the request was approved, I went to Source Request in Catalog Tasks, but local stock kept showing 0.I would like to know what conditions need to be met for the local stock to show the qua...
Is it possible to grant a non-admin ready only access to the Asset Management Properties (screenshot below)? /now/nav/ui/classic/params/target/system_properties_ui.do%3Fsysparm_title%3DAsset%2520Management%2520Properties%26sysparm_category%3DAsset%25...
Not able to see the Hardware Workspace in my Instance ID , can anybody help me get the same
Where can I find request and response body of an existing ServiceNow - SAP integration?Integration is done through REST message and oauth authentication
Hello ServiceNow Expert's Community, I am trying to implement location hierarchy under Asset workspace. The OOTB filter condition named "Location" works fine when select the exact location from location table. (Refer Image1)But the requirement is tha...
Dear Experts,When we click the Source Request button( UI action), we get a pop-up with details about RITMxxxx and the Stock room. Once I selected the stockroom, the value of the stock items would appear. If that value is less than RITM ( Remaining It...
Hi Support,In order to see how "Tracking asset working with Indoor-Map", we tried to follow the doc from SN-Production, but does not see the button--"Synchronize with CMN Locations", it missing on cmn_location form..May you help to let me know how t...
I'm struggling to understand the relationship between ITAM and Project Management, I'd like to know how Assets and projects work together, what are they related to each other by?Is there any special related list, or any plugin that needs to be instal...
Attached is a script include that queries the alm_hardware table for serial numbers and then populates a custom table with the Name field column after it matches the serial numbers through the Lenovo API. However, the data pull is inaccurate. Looki...
When attempting to create an asset stock transfer order, either from the Asset Workspace or the platform interface, we are not seeing any values in the "from stockroom" reference field. The "to stockroom" field appears to work fine. Anyone have any...
Hi We have an asset in our HW Database that currently does not have a CI assigned, therefore our service desk cannot select the device, when a user raises a ticket. When trying to allocate the CI to the Asset, Service Now is responding with the follo...
