Hi,i have created one catalog item and added standard hardware asset request flow and created one variable that is reference type when i raising request and follow all the action but in source request task in that task i am not able to see any transf...
Hi All, My requirement is to map the fields between alm_hardware and cmbd_ci tables. I have custom choice field in alm_hardware table with choices as "A,B,C". I need to map the custom field from alm_hardware to " Owner Type"(OOO) field in cmdb_ci t...
How do I make the following condition within a notification: all notifications that need to be: sent to supporters will be sent to the supporter himself (Assigned to), unless the field is empty and then it must be sent to the entire group (Assignment...
Dear Experts, I need your Help. I am trying to deploy assets that have been sourced and ready to deploy. The Asset ready to depoly But under the task I am not Variable stays empty. Please help. Thank you
Hey. I need to build a condition for the notification so that an email will be sent only when the additional comments are changed by the assigned to. I have tried this code but it didnt work: can someone fix it for me please
Dear Team I am very new to ServiceNow. I have created a PDI to test out the discovery, the plugin for discovery is activated.But i dont see way to navigate to MID server app to configure my MID server VM, what and how do i need to install to get that...
Hi!I'm trying to restrict my Hardware table data (alm_hardware), based on the logged in user's location. For example:Say Hardware A, B and C; Location 1 and 2; User x and y;Hardware A and B is in Location 1; Hardware C is in Location 2;User x is in l...
Hello,We recently configured the SCCM Service Graph Connector and are running in to two issues with data being change when the import completes.Both the model name and assigned to fields are being overwritten with what is in SCCM instead of the model...
Hello I just wanted to know what is the difference between hardware asset cost and hardware model cost & how the hardware asset cost captured and also wanted to know when the purchasing particular model of asset how the cost derived in the purch...
When our HAM module was implemented prior to me coming on board, the implementation partner recommended we connect via servicegraph to our Intune instance. This data source was not and continues to be inaccurate. I have several thousand devices tha...
Hi, I am looking to integrate Coupa Spoke into ServiceNow. Does anyone have experience with this and has any recommendations?Also, is it possible to get this into my PDI so I can experiment and see how it will work, before I introduce it as an option...
Hi,We are trying to order a hardware catalog item which has Standard Hardware Asset flow. After submitting the request, we are able to create the source request and purchase orders. After closing the purchase order, we are able to get the catalog tas...
Hey I have a record producer that opens a new incident form for me. When I fill in the fields in the record producer and press submit, the incident form opens, and in the activity Action taken is added to me with the sys_id of a record from the form ...
Hey.Would appreciate help..I created a record producer: I created a caller_id variable that refers to the sys_user (User) table: My script include: And then I used the Reference qualifier and calling in my script include when i call the caller_id i g...
