Getting Undefined when closing custom disposal task

devanshsing
Tera Contributor

3 weeks ago

I Have created 2 custom disposal task now when I am closing it getting undefined.

Preview file
121 KB
0 Helpfuls
  • 352 Views
2 REPLIES 2

Tanushree Maiti
Kilo Patron

3 weeks ago

Hi @devanshsing ,

Check your  custom code in server side component on  disposal task table whether data validation has properly done or not.

 

Refer:https://www.servicenow.com/community/servicenow-ide-sdk-and-fluent/what-are-good-practice-to-handle-....

 

Also check your browser console, system log, if it is throwing any error. Share that.

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin:
0 Helpfuls

SohamTipnis
Mega Sage

3 weeks ago

Hi @devanshsing,

 

What’s happening is when you click Close Complete, some custom logic you added (most likely in your Flow / Business Rule / UI Action) is trying to show a message… but it’s not passing any value. So instead of a proper message, ServiceNow just displays “undefined.”

 

Just find where the message is being set and make sure it’s not empty.

Example fix:

gs.addInfoMessage("Task closed successfully");

 

Let me know if this works!!!!😉

 

If you find my answer useful, please mark it as Helpful and Correct. ‌‌‌‌‌‌‌‌‌😊


Regards,
Soham Tipnis
ServiceNow Developer ||  Technical Consultant
LinkedIn: www.linkedin.com/in/sohamtipnis10

0 Helpfuls