Hardware revords getting created with unclassified network gear equipment class

[harikrishna De1]

I have a few network devices that are being discovered by the ServiceNow discovery pattern. These devices are classified as network gear in the CMDB CI table. However, when I search in alm_hardware, I can see a record created there as well, but the class is named as 'unclassified network equipment,' and the display name is also empty, only the configuration item name is populated. I delete the alm_hardware records and run the discovery for the CI again, but the hardware record gets created again with 'unclassified network equipment' as the class. What should be my next steps here?

[Mark Manders]

Check on the sync between the cmdb_ci table and the alm_hardware table. Creation of a CI, also creates a hardware item. Add the information you need to the sync.