Hash Value uses on the core company records

[Sagar Rd]

Hi 

On the core company table after enabling the data normalization plugin a new field called Hash is created. This field holds the unique value realated to each company record. Now I would like to know what are areas where this Hash value would be used and what are the pro and cons of deleting a company record that has a has value.

[Ankur Bawiskar]

@Sagar Rd 

did you check docs for this?

Deep Dive Into Normalization Data Services - Company Normalization 

Normalization data services 

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Viraj Hudlikar · Accepted solution]

Hello @Sagar Rd 

First check this article - Deep Dive Into Normalization Data Services - Compa... - ServiceNow Community and other link which is shared by Ankur already.

Now coming on your question:
Q) Where this Hash value would be used
->Duplicate Detection where it will help to identify company records that are functionally identical. Also used by normalization rules to merge or flag duplicates.

-> In integrations with external systems (e.g., CMDB, vendor data feeds), the hash can be used to match and reconcile company records across systems.

Q) What are the pro and cons of deleting a company record that has a has value.

->Pros

    - Frees up space if the record is truly obsolete.

   Cons

    - Breaks references in CMDB, Users, Contracts, etc.

    -Disrupts normalization rules that rely on the hash.

If my response has helped you hit helpful button and if your concern is solved do mark my response as correct.

Thanks & Regards
Viraj Hudlikar.