In HAM doing source request of catalog task.

[Rai Shivam Ajay]

Hello HAM Team,

When I am doing Hardware Inventory Stock Order. Checking on Hardware Asset workspace .  After clicking on source request "Transfer order " or "Vendor Purchase " . It is showing greyed out. And I am not able to select. 
As below I am attaching a screenshot.

Thank you for your support.

[SupriyaWaghmode · Accepted solution]

Hello Rai ,

Please check below points to troubleshoot : 

"Vendor Purchase" button being read-only in ServiceNow.

1. Validate the  HAM Pro Configuration

2. Verify  Workflow and Flow Designer

3. Please check  property Settings

4. Please sure that the user or role attempting 

Please check the below article :

https://www.servicenow.com/community/ham-forum/sourcing-task-vendor-purchase-button-not-working/m-p/...