Business rule for Stories
I have a requirement to move future stories to current sprint. Could you please help me how to go about it using business Rule.
Forum Posts
Restricting assets that can be used as replacements
In the Hardware Asset Management Fundamentals course, a common question that arises is how can the list of assets available for replacement be set with a default filter? We're talking here about the "Swapped CI" feature. By default, only hardware CIs...
Unable to install HAM plugin on lab instance - https://nowlearning-nlinst01732493-0001.lab.
Unable to install HAM plugin on lab instance - https://nowlearning-nlinst01732493-0001.lab.service-now.com
Resolved! How to administer the "Asset" role?
Interested to hear how others are administering the Asset role?We currently have a team of employees who have the role in Field Support, but we also granted the role to a subset of people in various IS teams, like: Voice, Network, Server, etc. but we...
Resolved! How to map asset with location
Hello,How to map locations with assets and linked them to the right stockroom in HAM?Can you help?Thanks!RegardsDanMa
Duplicate record creation in flow
@Ankur Bawiskar @Community Alums @Sohail Khilji @Maik Skoddow or anyone please help I have a flow step which will check the rest action and trigger the flow daily basis with the creation record actionso if in the Case how can i stop duplication rec...
Is there an out of the box role for Hardware Asset Deployment Teams
Hi,Is there an out-of-the-box role for Asset Deployment Teams that are deploying hardware to be able to update Asset attributed only (shown below)?Asset tagAssignedAssigned toCompanyCost centerDelivery dateDepartmentDue inDueGL accountInstall dateInv...
Why after update version of Hardware Asset Management to 10.1.0 cannot calculate Licensing Resource?
Hello everyone,Today, I updated version of Hardware Asset Management to 10.1.0.However, After we update, we cannot caculated Licensing Resource of Hardware Asset Management.We performed run scheduled job: HAM - Populate Licensing Data and then We che...
Resolved! Knowledge24 Content
There was mention at the Conference that the Presentations used in the sessions would be available after the Conference. Does anyone know where this are being posted? I checked the K24 site and they have only published the Videos of the Sessions.
Resolved! Proper way to create a computer asset.
We are looking to implement HAM and when we create the asset from the Hardware Asset workspace it does not create the configuration item for the computer is this normal or are we missing a step?
ATF
FAILURE: Cannot submit 'incident' form. There is no form currently open
Resolved! Stockroom - distribution channel 'rank'
Hi,Can you explain simply what exactly 'rank' means while distribution channel is set up?And give example?RegardsDanma
Cascading Timeline of All Projects
I`m looking for a solution to visualize all projects in a cascading timeline view, similar to the Investment Portal. The issue with the Investment Portal is that you cannot drill down to more than a milestone. In the planning console we can go down t...
[HAM v 10+] Is it possible to create a "Fly" Maturity [Stage 4] for the HAM Workspace Success Portal
I would like a 4th Maturity Stage and be able to reallocate the existing Maturity Items (and create new ones) to that new HAM Maturity Level
Transfer Order - Transfer Order Line hierarchy
Hi All, I have created a record producer on alm_transfer_order table with a multi-row variable. On selecting multiple assets in this variable, I need to generate individual transfer order lines for each asset. What I need to do in record producer for...
