Including Professional Services on a Purchase Order

[nmaneely]

We are exploring the use of the ServiceNow 'Procurement' module without any direct integration to our actual Procurement system. Ideally we would like to build up a full list of Purchase Order Line Items that can then be sent as an email to our Procurement team to rekey the list Purchase Order Line Items into the actual Purchase Order that will be sent to the Vendor.

Is there a way to include a Purchase Order Line Item for Vendor Professional Services that may also need to be ordered but are never "physically" received into a Stockroom or similar? e.g. 1 x POL for 100 new PCs and 1 x POL for Vendor imaging and installation services.

[jayr]

@nmaneely Did you end up figuring this one out?

[nmaneely]

@jayr Not really. From what I can remember (since I lost my PDI as part of their migration), I had to use a Product Model that did not create/expect an Asset to be received.  I tried using one of the 'Contract' Product Models but it still needs to be received into a Stockroom and shows in the 'Other Assets' related list and ultimately needs to be 'consumed'. I did throw together the attached PPTX as a 'discussion document' but never really got back to it to finalise a suitable solution.