We will be utilizing "HP Asset Push" integration with our instance. HP had us create staging table and transform in global scope. As part of this integration, we will need to map ~20 fields. Our architecture team would like us to avoid customizing...
Hi All, We just recently established a VeeamOne integration with ServiceNow using the native connector inside of Veeam One. It worked for over a month and then stopped working on its' own. We're a fairly new shop, it works with the dev profile, doesn...
Hello, I'm currently working through the Hardware Asset Management (HAM) Simulator (Vancouver) and I've run across a problem with validating the final task. I have completed all the steps as described in the Create a fixed asset (V) task, but when I ...
Does normalization using content service portal only normalize four fields or can it be extended to other fields like operating system , versions and also can we specify what should be the manufacture name after normalization .
Hi, After completing the normalization process, I need guidance on the subsequent steps, specifically regarding how to handle and address data that hasn't been normalized. Additionally, I would like to know where to retrieve data for categories such ...
What is foundation table?? Levels of approvals will be derived from foundation table. How to achieve this?
How can I filter the hardware assets for duplicate assets? Example:A user normally only has one laptop. But if he now has two laptops, how can I filter this in ServiceNow without a script, purely in the asset database?I would like to filter the same ...
When creating a hardware asset in the UI, the asset tag is not mandatory, but when I create it using mobile agent, asset tag is mandatory. How do I make asset tag non-mandatory in mobile agent?
HI TeamI would like to add the new child screen in the Asset Workspace . After Analyze i need to create new Child screen in Record.Table name : sys_ux_macroponentName : Model Managment. In this specific Record i need to create new child screen in the...
Hi Anyone please help me I have core_company field reference wherever it is used in my DEV instance with the role is workingThe same with role it is hidden in form level in TEST Instance I checked there are read write create ACL'S is same as DEV ins...
Hello, Get notifications to the IT Managers group in advance when contracts are about to expire.- Notifications should be sent to the IT Managers group.- Send notifications 90 days before expiration.- Send notifications 45 days before expiration.- Se...
Hi All,I have created a custom module for a catalog item - to access a request form from native UI. Now I need to add URL in this module configuration,what I need to do to make URL dynamic for DEV, UAT, PROD instances? If I paste DEV URL directly the...
Hi All,Below screenshot is from cmdb_hardware_product_model table => "Normalization" section is visible only for the models which are already normalized I need to make it visible in all model records, please assist how to fix this
I have to configure write ACL to specific field on the Stockroom Table. This "write" permission should be assined to the "Stockroom Manager (sys_user)" field. @Ankur Bawiskar @Community Alums could you please suggest.
Hi Folks, Trying to do an easy import to update existing records on the alm_hardware table. When I remove the assigned_to value on the template and make the value blank it does not remove the user's name when I import. Can you not remove values usi...
